Hey there, Zoom live session hosts! So, you're running a Know Your Customer (KYC) training session, and you're hoping to keep your audience fully engaged, right? We've all been to those sessions where participation is low, and attendees seem to drift off. It's a bummer because an engaged audience means they are learning and absorbing the information better—exactly what you want for your important KYC topics!
Pin Your Audience with Magic Maps!
Start your KYC training session with a bang using Magic Maps. When you ask your attendees, 'Where in the world are you joining us from today?', you can watch as their locations pop up on a real-time map. It's a fun, visual way to get them involved right from the start. Plus, you can ask them what countries they're interested in when it comes to compliance, making them relate their learning to actual geographical locations. Another cool question could be, 'If you could audit any city in the world, where would it be?' It not only warms them up but helps them think geographically, a neat trick for KYC compliance exercises.
Capture Thoughts On-the-Fly with Opinion Polls!
When you need more open-ended feedback from your attendees, use Opinion Polls. These are especially cool when you want to capture a range of thoughts about your KYC policies. Questions like 'What do you think is the most important element in KYC compliance?' can spark lots of insights. This dialogue not only boosts engagement but fosters a sense of community as participants share and learn from each other’s opinions.
Get Real-Time Insights with Power Polls!
Power Polls are a game changer during your KYC training. You can throw in questions like, 'How confident are you in identifying high-risk customers?' or 'Which part of our KYC process seems most challenging?' This instant feedback is golden, both for tailoring the session in real-time and understanding hot topics for future sessions. It’s interactive and helps you keep a pulse on what your attendees are thinking.
Get the Buzz Going with the Winner Wheel!
Halfway through your session you might find the energy dipping a bit. That's the perfect time to use the Winner Wheel! Encourage attendees to share their thoughts or questions on customer verification processes. Once they do, spin that wheel to pick a random participant to win a small prize or recognition. This encourages more interaction and keeps everyone on their toes. Plus, you can use it at the end of a module to reward someone who shared a valuable insight.
Visualize Ideas Instantly with Wonder Words!
Wrap up your KYC session with Wonder Words. Ask your audience to share one word that describes their impression of 'Risk Management'. As these words pop onto your word cloud, the most common ones stand out. Another idea would be to gather key takeaways from the session—by seeing the biggest words, you immediately know what stuck the most. It's a simple yet powerful way to ensure messages resonate and stick with your audience post-session.
Decide with Ease Using Choice Circle!
Power Polls are a game changer during your KYC training. You can throw in questions like, 'How confident are you in identifying high-risk customers?' or 'Which part of our KYC process seems most challenging?' This instant feedback is golden, both for tailoring the session in real-time and understanding hot topics for future sessions. It’s interactive and helps you keep a pulse on what your attendees are thinking.