Automatically create

Rating Polls

from your

MS Teams

chat

for

Customer Experience Training for Retail Staff

MS Teams
Rating Polls
are powered by the chat box, see how it works 👇
There are loads of digital tools you can use to increase engagement in your live online sessions. But there is one that is hands-down my favorite: StreamAlive.
Gwyn Wansbrough - Online Facilitator and Trainer, Breakthrough Facilitation

Used by 4,000+ universities, businesses, and streamers

What does StreamAlive's

Rating Polls

do?

Welcome to the world of dynamic interactions. With StreamAlive, your MS Teams Customer Experience Training sessions for Retail Staff become more engaging and insightful through the use of Rating Polls. StreamAlive transforms the responses from your live chat directly into beautifully curated Rating Polls, seamlessly integrating into your virtual session without the need for additional screens or directing participants elsewhere. Whether you're gauging satisfaction levels with a new customer service protocol, evaluating the effectiveness of problem-solving techniques, or assessing team readiness before launching a new product initiative, StreamAlive empowers you to capture real-time feedback and enhance live audience engagement directly through MS Teams.

How do StreamAlive's
Rating Polls
work?

When it comes to using StreamAlive's Rating Polls during a Customer Experience Training session for Retail Staff on MS Teams, the process couldn't be easier. There's no need for cumbersome codes, tricky embeds, or confusing URLs. You can effortlessly initiate Rating Polls straight from the live chat of MS Teams, enhancing live audience engagement without interrupting the flow of your session. This seamless integration allows you to gauge the immediate feedback and opinions of your participants in real-time, making your live webinar audience engagement more interactive and effective. Whether you're assessing the comprehension of key concepts or gathering opinions on a topic, Rating Polls offer an intuitive way to interact with your audience and elevate the training experience.

* StreamAlive supports hybrid and offline audiences too via a mobile-loving, browser-based, no-app-to-install chat experience. Of course, there’s no way around a URL that they have to click on to access it.

All major platforms supported

Create
Rating Polls
from the live chat of these livestreaming platforms.

StreamAlive can create

Rating Polls

for all event types

How you can use

Rating Polls

Once your audience gets a taste for

Rating Polls

created from

the live chat, they’ll want to see them used more often.

Assess Immediate Understanding of Training Material

During a live webinar or training session, use Rating Polls to gauge how well your retail staff understands the customer service material presented. This instant feedback can help you identify areas where employees might need more clarity, ensuring that everyone is on the same page before moving forward. Engaging your live audience in real-time can also enhance the learning experience, making it more interactive and memorable.

Evaluate Customer Interaction Protocols

Leverage Rating Polls at the end of a module covering new customer interaction techniques. Ask your team to rate their confidence in implementing these protocols in real-world scenarios. This feedback can guide you in customizing future trainings or providing additional resources to reinforce areas where employees feel less confident, ultimately boosting live audience engagement.

Receive Feedback on Training Effectiveness

Conclude your training session with a Rating Poll to assess the overall effectiveness and engagement of the webinar. By collecting data on how valuable the team found the session, you can refine your approach for future trainings, ensuring that every session is as impactful and engaging as possible for your live audience.

Rating Polls

can be created by  

anyone running a

MS Teams

session

Webinars & Townhalls
Coaching & Education
Livestream Shopping
Entertainment & Gaming

Powered by the chat.

StreamAlive harnesses the simplicity and accessibility of MS Teams chat, allowing trainers to initiate Rating Polls directly in the chat box. This feature leverages the existing chat infrastructure, driving live webinar audience engagement effortlessly without the need for additional tools or software.

Run regular polls, multiple choice polls, or open ended polls.

Diversify your live audience engagement strategies with a variety of polls. Whether it's regular polls, multiple choice options, or open-ended questions, StreamAlive provides trainers with flexible polling types to cater to different training scenarios, ensuring your participants stay interactive and involved.

Create unlimited Rating Polls for your live sessions.

With StreamAlive, trainers have the freedom to create unlimited Rating Polls during their sessions. This means endless opportunities for live workshop audience engagement, enabling trainers to gather holistic feedback and insights continuously throughout the training.

Use StreamAlive's browser-based chat to make voting anonymous.

Ensure participant comfort and honest feedback with StreamAlive's anonymous voting feature. By utilizing a browser-based chat, trainers can guarantee anonymity in responses, fostering an environment of open communication and more genuine live audience engagement.

Customize how your Rating Polls look.

Reflect your brand or session theme by customizing the appearance of your Rating Polls. StreamAlive offers trainers the ability to personalize poll aesthetics, enhancing both the visual appeal and relevance of the feedback tool during your live sessions.

Save Rating Polls results and see who voted.

Post-session analysis is made easy with StreamAlive. Trainers can save results from Rating Polls and access detailed insights about who engaged, making it an invaluable tool for measuring success and refining future customer experience training initiatives.

Magic Maps

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

Wonder Words

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

Choice Circle

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

transient thoughts

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

link library

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

text track

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

Magic Maps

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

Wonder Words

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

Choice Circle

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

transient thoughts

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

link library

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

text track

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

Magic Maps

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

Wonder Words

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

Choice Circle

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

transient thoughts

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

link library

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

text track

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

link library

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

text track

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

winning wheel

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

emojis everywhere

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

talking tiles

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

quick questions

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

link library

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

text track

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

winning wheel

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

emojis everywhere

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

talking tiles

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

quick questions

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

link library

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

text track

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

winning wheel

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

emojis everywhere

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

talking tiles

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

quick questions

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

Explore similar use cases: unlocking the potential of StreamAlive

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See StreamAlive's
Interactions in action
(it's free)