Automatically create

Rating Polls

from your

Hybrid

chat

for

Customer Service Workshop

Hybrid
Rating Polls
are powered by the chat box, see how it works 👇
There are loads of digital tools you can use to increase engagement in your live online sessions. But there is one that is hands-down my favorite: StreamAlive.
Gwyn Wansbrough - Online Facilitator and Trainer, Breakthrough Facilitation

Used by 4,000+ universities, businesses, and streamers

What does StreamAlive's

Rating Polls

do?

Introducing an interactive dimension to hybrid sessions with StreamAlive's Rating Polls is a game-changer, especially for workshops focused on customer service. By leveraging live chat comments from your hybrid session, StreamAlive seamlessly transforms your live audience engagement into visually dynamic Rating Polls, without the hassle of second screens or redirecting participants to external sites. The input from your audience, typed directly into the chat, swiftly becomes a real-time Rating Poll that enriches the experience. For instance, during a customer service workshop, you could instantly rate aspects like customer satisfaction scenarios, efficiency in resolving queries, or the effectiveness of communication skills. Each of these areas can be evaluated by your audience, fostering an interactive environment and providing trainers with immediate insights into the virtual learning experience.

How do StreamAlive's
Rating Polls
work?

With StreamAlive's Rating Polls for hybrid customer service workshops, there's no need to hassle with codes, embeds, or quirky URLs. StreamAlive seamlessly integrates with your existing streaming or webinar platform, allowing you to craft Rating Polls right from the live chat. Whether your audience is attending in person or virtually, they can easily rate topics, sessions, or speakers in real-time. This feature simplifies the process, enhancing live workshop audience engagement and ensuring a smooth, interactive experience for all participants, regardless of their location.

* StreamAlive supports hybrid and offline audiences too via a mobile-loving, browser-based, no-app-to-install chat experience. Of course, there’s no way around a URL that they have to click on to access it.

All major platforms supported

Create
Rating Polls
from the live chat of these livestreaming platforms.

StreamAlive can create

Rating Polls

for all event types

How you can use

Rating Polls

Once your audience gets a taste for

Rating Polls

created from

the live chat, they’ll want to see them used more often.

Evaluating Communication Effectiveness

During the workshop, present different customer service communication scenarios. Use Rating Polls to let participants rate effectiveness from the chat, offering real-time feedback on communication skills and encouraging live audience engagement.

Assessing Resolution Efficiency

Introduce common customer queries and resolution techniques. Participants can engage by rating the efficiency of these techniques. This instant feedback loop enriches live webinar audience engagement by highlighting best practices.

Measuring Customer Satisfaction

After role-playing customer interactions, use Rating Polls to gauge satisfaction levels. This tool facilitates an interactive experience and gives instructors immediate insights into participants' perceptions, enhancing live workshop audience engagement.

Rating Polls

can be created by  

anyone running a

Hybrid

session

Webinars & Townhalls
Coaching & Education
Livestream Shopping
Entertainment & Gaming

Powered by the chat.

Leverage the power of your live session's chat feature with our intuitive Rating Polls. Audience participation is simplified as they can provide their inputs directly through the chat, effortlessly transforming live audience engagement into dynamic visual feedback.

Run regular polls, multiple choice polls, or open ended polls.

Expand your interaction toolbox with StreamAlive, whether you prefer concise answers from regular polls, varied perspectives through multiple-choice options, or detailed insights via open-ended responses. Keep your audience engaged with diverse polling formats tailored to your session's needs.

Create unlimited Rating Polls for your live sessions.

Empower your live webinar audience engagement by crafting as many Rating Polls as your session demands. StreamAlive provides the flexibility to gather valuable feedback without any limitations, enhancing the learning experience in your workshops.

Use StreamAlive's browser-based chat to make voting anonymous.

Ensure honest feedback by enabling anonymous voting. StreamAlive's browser-based chat allows participants to freely express their opinions, boosting the reliability of your live workshop audience engagement results.

Customize how your Rating Polls look.

Match the aesthetics of your training sessions with customizable Rating Polls. With StreamAlive, you can tailor the appearance of your polls, ensuring a cohesive and engaging look that resonates with your audience and suits your session’s theme.

Save Rating Polls results and see who voted.

Easily track and analyze participation with the ability to save Rating Poll results. Understand who voted and obtain valuable insights into your audience's preferences and opinions, enhancing the effectiveness and interactivity of future sessions.

Magic Maps

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

Wonder Words

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

Choice Circle

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

transient thoughts

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

link library

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

text track

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

Magic Maps

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

Wonder Words

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

Choice Circle

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

transient thoughts

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

link library

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

text track

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

Magic Maps

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

Wonder Words

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

Choice Circle

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

transient thoughts

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

link library

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

text track

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

link library

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

text track

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

winning wheel

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

emojis everywhere

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

talking tiles

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

quick questions

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

link library

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

text track

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

winning wheel

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

emojis everywhere

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

talking tiles

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

quick questions

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

link library

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

text track

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

winning wheel

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

emojis everywhere

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

talking tiles

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

quick questions

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

Explore similar use cases: unlocking the potential of StreamAlive

See how StreamAlive transforms live streaming with engaging events and interactive sessions across industries.

See StreamAlive's
Interactions in action
(it's free)