Automatically create

Word Clouds

from your

MS Teams

chat

for

Customer Experience Training for Retail Staff

MS Teams
Word Clouds
are powered by the chat box, see how it works 👇
There are loads of digital tools you can use to increase engagement in your live online sessions. But there is one that is hands-down my favorite: StreamAlive.
Gwyn Wansbrough - Online Facilitator and Trainer, Breakthrough Facilitation

Used by 4,000+ universities, businesses, and streamers

What does StreamAlive's

Word Clouds

do?

Welcome to the world of captivating visual interactions! StreamAlive seamlessly converts the chat comments from your MS Teams session into stunning Word Clouds, enhancing live audience engagement during your customer experience training for retail staff. There's no need for secondary screens or redirecting participants to different websites; everything happens right within your session. As your audience types in the chat, StreamAlive crafts these engaging Word Clouds, providing instant visual feedback. Picture it: instantly visualize key terms like "service excellence," "customer satisfaction," and "sales strategies," all dynamically forming in the Word Cloud to encapsulate the collective input of your participants. Embrace this dynamic tool to elevate your live webinar audience engagement experience and make your training sessions more interactive and insightful.

How do StreamAlive's
Word Clouds
work?

StreamAlive's Word Clouds seamlessly integrate with your existing MS Teams setup, especially beneficial for customer experience training sessions for retail staff. There's no need for complicated codes, embeds, or obscure URLs. You can effortlessly generate visually engaging Word Clouds directly from the live chat during your sessions. This feature is designed to amplify live audience engagement by capturing participants' inputs in real time, transforming them into dynamic visual summaries. As participants share insights and feedback through the chat, these contributions automatically populate the Word Cloud, providing an immediate and interactive snapshot of the group's thoughts. This enhances live workshop audience engagement, allowing instructors to instantly gauge participant sentiment and understanding.

* StreamAlive supports hybrid and offline audiences too via a mobile-loving, browser-based, no-app-to-install chat experience. Of course, there’s no way around a URL that they have to click on to access it.

All major platforms supported

Create
Word Clouds
from the live chat of these livestreaming platforms.

StreamAlive can create

Word Clouds

for all event types

How you can use

Word Clouds

Once your audience gets a taste for

Word Clouds

created from

the live chat, they’ll want to see them used more often.

Visualizing Common Customer Queries

By using Word Clouds in your MS Teams session, you can capture and display the most frequent customer queries and concerns raised during retail customer interactions. As your retail staff types in their experiences and questions in the chat, these are instantly transformed into a Word Cloud, highlighting common themes and areas that require attention during your customer experience training.

Highlighting Key Training Focus Areas

During a customer experience training session, prompt your retail staff to share their ideas on improving service. As suggestions pour in, the Word Cloud grows, dynamically displaying pivotal concepts like 'personalized service' and 'prompt response'. This visual feedback allows trainers to immediately identify and discuss crucial focus areas with participants for an engaging session.

Encouraging Participant Feedback

Encourage your retail staff to share feedback on the training content itself via chat. StreamAlive will instantly transform this feedback into a Word Cloud. Key points such as 'needs more examples' or 'clearer process explanation' can be visualized, providing trainers with quick insights into what adjustments might be necessary during the sessions, thus enhancing live audience engagement in the workshop.

Word Clouds

can be created by  

anyone running a

MS Teams

session

Webinars & Townhalls
Coaching & Education
Livestream Shopping
Entertainment & Gaming

Powered by the chat.

StreamAlive's Word Clouds derive their power directly from your chat interactions. As your retail training participants chat in MS Teams, their words are instantly transformed into visually striking Word Clouds, providing an immersive live audience engagement experience. No separate screens or tools are needed, making your sessions fluid and continuous.

Profanity filter as standard.

Maintain professionalism and respect within your sessions with our built-in profanity filter. This feature ensures that your live workshop audience engagement remains focused and respectful, automatically filtering inappropriate language from your Word Clouds without any manual intervention.

Create unlimited Word Clouds for your live sessions.

Unleash the power of unlimited creativity in your virtual learning environment. With StreamAlive, there’s no cap on the number of Word Clouds you can generate. This means you can encourage endless participation and feedback, keeping your live webinar audience engagement consistently high throughout your training sessions.

Enhanced with AI.

Harness the intelligence of AI to optimize your Word Clouds, bringing precise insights and clarity to your live training sessions. AI enhancements allow for smarter word grouping and meaningful patterns, elevating the live workshop audience engagement by precisely reflecting participants' contributions.

Customize how your Word Clouds look.

Tailor your Word Clouds to match your brand's look and feel. Customize colors, fonts, and layouts to ensure that each Word Cloud resonates with your session's theme and tone. This personalization can heighten live audience engagement by making the visual experience as appealing as the content.

Save word cloud results and share on social media.

Capture the essence of your session’s interactions with the ability to save your Word Clouds. Easily share these visual summaries on social media to showcase the dynamic engagement of your live webinar audiences, extending the reach and impact of your training beyond the virtual classroom.

Magic Maps

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

Wonder Words

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

Choice Circle

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

transient thoughts

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

link library

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

text track

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

Magic Maps

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

Wonder Words

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

Choice Circle

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

transient thoughts

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

link library

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

text track

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

Magic Maps

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

Wonder Words

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

Choice Circle

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

transient thoughts

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

link library

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

text track

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

link library

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

text track

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

winning wheel

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

emojis everywhere

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

talking tiles

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

quick questions

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

link library

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

text track

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

winning wheel

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

emojis everywhere

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

talking tiles

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

quick questions

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

link library

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

text track

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

winning wheel

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

emojis everywhere

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

talking tiles

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

quick questions

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

Explore similar use cases: unlocking the potential of StreamAlive

See how StreamAlive transforms live streaming with engaging events and interactive sessions across industries.

See StreamAlive's
Interactions in action
(it's free)