Automatically create

Word Clouds

from your

Zoom

chat

for

Customer Experience Training for Retail Staff

Zoom
Word Clouds
are powered by the chat box, see how it works 👇
There are loads of digital tools you can use to increase engagement in your live online sessions. But there is one that is hands-down my favorite: StreamAlive.
Gwyn Wansbrough - Online Facilitator and Trainer, Breakthrough Facilitation

Used by 4,000+ universities, businesses, and streamers

What does StreamAlive's

Word Clouds

do?

Welcome to the realm of visual interactions. StreamAlive harnesses the power of live chat comments from your Zoom sessions to seamlessly craft vibrant Word Clouds, bringing your audience's insights to life without the need for second screens or redirecting participants to another site. This feature elegantly captures the essence of real-time feedback, translating it into a captivating visual format right within your session. For instance, in Customer Experience Training for Retail Staff, you could visualize key terms like "customer service excellence," "problem-solving," or "enhanced shopping experience" in dynamic Word Clouds. This can not only enhance live audience engagement but also offer actionable insights through immersive, real-time interaction with your live webinar audience.

How do StreamAlive's
Word Clouds
work?

Creating Word Clouds with StreamAlive for Zoom sessions is incredibly straightforward and requires no complex coding, embedding, or cumbersome URLs. Specifically designed for virtual instructor-led training like Customer Experience Training for Retail Staff, StreamAlive seamlessly integrates with your current Zoom setup. Word Clouds can be generated effortlessly by capturing input directly from the live chat during your live webinar audience engagement sessions. This feature makes it easy to visualize the collective thoughts and opinions of retail staff trainees, fostering a highly interactive learning environment. The ease of use encourages trainers to enhance live audience engagement in workshops by turning real-time feedback into captivating, visually engaging Word Clouds.

* StreamAlive supports hybrid and offline audiences too via a mobile-loving, browser-based, no-app-to-install chat experience. Of course, there’s no way around a URL that they have to click on to access it.

All major platforms supported

Create
Word Clouds
from the live chat of these livestreaming platforms.

StreamAlive can create

Word Clouds

for all event types

How you can use

Word Clouds

Once your audience gets a taste for

Word Clouds

created from

the live chat, they’ll want to see them used more often.

Identifying Key Training Focus Areas

Upon discussing various elements of customer service, trainers can leverage Word Clouds to visualize frequently mentioned ideas or challenges taken from live audience comments. This allows the trainer to pinpoint critical focus areas like 'communication skills,' 'issue resolution,' or 'product knowledge' to tailor subsequent training sessions to address these areas.

Monitoring Real-Time Sentiment

During interactive modules, trainers can ask retail staff to share thoughts or feelings about new customer service strategies being discussed. The Word Cloud feature collates these inputs into a visually impactful representation, highlighting common sentiments and opinions—such as excitement, apprehension, or confidence—allowing trainers to address them immediately and adjust training focus.

Creating an Interactive Learning Environment

Encouraging retail staff to contribute their insights and suggestions through live chat, which then forms dynamic Word Clouds, fosters a more engaging and participative learning environment. This helps in breaking the monotony of traditional lectures and empowers participants by visually acknowledging their contributions, leading to improved retention of training content.

Word Clouds

can be created by  

anyone running a

Zoom

session

Webinars & Townhalls
Coaching & Education
Livestream Shopping
Entertainment & Gaming

Powered by the chat.

Experience seamless live webinar audience engagement by harnessing live chat inputs to create dynamic Word Clouds during your Zoom sessions. This feature effortlessly captures real-time feedback from your audience, fostering an interactive learning environment.

Profanity filter as standard.

Ensure a professional and respectful live workshop audience engagement experience by using our built-in profanity filter, which automatically screens and excludes inappropriate language from your Word Clouds.

Create unlimited Word Clouds for your live sessions.

Boost live audience engagement during your training sessions with the ability to generate unlimited Word Clouds. Capture the evolving thoughts and opinions of your participants without restriction, enhancing the interactive learning experience.

Enhanced with AI.

Leverage the power of AI to enrich your live webinar audience engagement. Our AI-driven technology intelligently processes chat inputs, ensuring precise visualization of key insights and fostering meaningful interactions with minimal effort.

Customize how your Word Clouds look.

Tailor the appearance of your Word Clouds to align with your brand or session theme. Customize colors, fonts, and layouts to create visually appealing and engaging presentations that enhance live audience engagement.

Save word cloud results and share on social media.

Extend your live workshop audience engagement beyond the session by saving and sharing Word Cloud results on social media platforms. This feature allows trainers to showcase session highlights and continue engaging with their audience even after the event.

Magic Maps

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

Wonder Words

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

Choice Circle

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

transient thoughts

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

link library

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

text track

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

Magic Maps

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

Wonder Words

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

Choice Circle

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

transient thoughts

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

link library

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

text track

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

Magic Maps

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

Wonder Words

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

Choice Circle

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

transient thoughts

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

link library

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

text track

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

link library

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

text track

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

winning wheel

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

emojis everywhere

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

talking tiles

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

quick questions

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

link library

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

text track

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

winning wheel

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

emojis everywhere

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

talking tiles

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

quick questions

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

link library

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

text track

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

winning wheel

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

emojis everywhere

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

talking tiles

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

quick questions

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

Explore similar use cases: unlocking the potential of StreamAlive

See how StreamAlive transforms live streaming with engaging events and interactive sessions across industries.

See StreamAlive's
Interactions in action
(it's free)