Automatically create
Word Clouds
from your
Hybrid
chat
for
Customer Service Workshop
Used by 4,000+ universities, businesses, and streamers
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What does StreamAlive's
Word Clouds
do?
Welcome to dynamic visual interactions for your Customer Service Workshop in hybrid sessions. By seamlessly integrating with your existing setup, StreamAlive captures the live chat feedback from your audience and transforms it into visually compelling Word Clouds, providing insightful engagement without disrupting the flow. There's no juggling with multiple screens or redirecting participants to different sites. Everything your live audience shares through the chat can instantly be depicted in a vivid Word Cloud, allowing you to visualize key themes and sentiments. For instance, you might see words like "empathy," "communication," and "resolution" rising to prominence, reflecting the pivotal concepts discussed during your workshop. This feature enhances live webinar audience engagement, offering a clear and immediate representation of your participants' thoughts and focus areas in real-time.
StreamAlive's Word Clouds offer seamless integration for your Hybrid Customer Service Workshops, eliminating the need for codes, embeds, or any complex URLs. You can effortlessly generate Word Clouds straight from the live chat of your favored streaming or webinar platforms. This feature enhances live workshop audience engagement by allowing real-time visualization of participants' thoughts, making your sessions more dynamic and interactive. As your audience contributes their ideas, the Word Cloud dynamically updates, providing a compelling visual summary of common themes and sentiments. This not only encourages participation but also brings a new level of interaction to your hybrid training environment.
* StreamAlive supports hybrid and offline audiences too via a mobile-loving, browser-based, no-app-to-install chat experience. Of course, there’s no way around a URL that they have to click on to access it.
All major platforms supported
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StreamAlive can create
Word Clouds
for all event types
How you can use
Word Clouds
Once your audience gets a taste for
Word Clouds
created from
the live chat, they’ll want to see them used more often.
Identifying Key Pain Points
Use Word Clouds to visually represent the main pain points discussed by participants in the chat during your customer service workshop. Keywords like 'wait time', 'communication barriers', and 'response delays' can surface prominently, helping you identify areas that require immediate attention.
Highlighting Positive Feedback
Identify what works best in your current customer service approach by examining the positive feedback captured in the chat. Words such as 'effective', 'helpful', and 'satisfactory' can be highlighted in Word Clouds, signaling strong aspects of your service that should be maintained or expanded.
Enhancing Participant Interaction
Encourage your audience to share their thoughts and ideas by displaying Word Clouds periodically. This not only boosts live workshop audience engagement but also allows participants to see their input materialize in real-time, fostering a sense of contribution and involvement.
Word Clouds
can be created by Â
anyone running a
Hybrid
session
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Powered by the chat.
StreamAlive captures input directly from the live chat of your hybrid sessions, instantly transforming it into dynamic Word Clouds. This seamless process enhances live audience engagement by allowing participants to see their contributions take shape in real-time.
Profanity filter as standard.
Maintain a professional and respectful environment with our built-in profanity filter. Your Word Clouds automatically exclude inappropriate language, ensuring a focus on meaningful and constructive input during your customer service workshops.
Create unlimited Word Clouds for your live sessions.
Unleash creativity and engagement in your training sessions with the ability to generate unlimited Word Clouds. Visualize every insightful contribution from your live audience without restrictions, keeping each session fresh and interactive.
Enhanced with AI.
Leverage the power of AI for smarter, more meaningful Word Clouds. AI enhancement intelligently highlights pertinent themes and sentiments, promoting deeper discussion and understanding during your hybrid customer service workshops.
Customize how your Word Clouds look.
Tailor the appearance of your Word Clouds to match your brand, theme, or focus of the session. Choose from a variety of customization options to ensure that your visualizations are both engaging and relevant.
Save word cloud results and share on social media.
Capture the essence of your session with the option to save and share your Word Cloud results on social media. This feature allows you to extend live webinar audience engagement beyond the session, showcasing key insights and fostering continued discussion.
Chat-powered
Word Clouds
isn't the only thing
you can do with StreamAlive
Bring your audience’s locations to life on a real-time map — as they put it in the chat.
Create unlimited live polls where the audience can vote directly from the chat box.
Spin a wheel of names or words and let the spinner wheel pick a winner.
Add a bit of Vegas to your live sessions and award prizes to active users in the chat.
StreamAlive automatically saves any link shared in the chat to be shared afterwards.
Call-out your audience's chats in cool thought bubbles for everyone to see in.
Unleash a storm of emojis to find out how or what your audience is thinking.
Your audience's thoughts and opinions visualized in a cascading sea of colorful tiles.
Visualize every word (profanity excluded) of your audience's chat comments.
StreamAlive automatically sniffs out audience questions and collates them for the host.
Bring your audience’s locations to life on a real-time map — as they put it in the chat.
Bring your audience’s locations to life on a real-time map — as they put it in the chat.
Bring your audience’s locations to life on a real-time map — as they put it in the chat.
Bring your audience’s locations to life on a real-time map — as they put it in the chat.
Bring your audience’s locations to life on a real-time map — as they put it in the chat.
Bring your audience’s locations to life on a real-time map — as they put it in the chat.
Bring your audience’s locations to life on a real-time map — as they put it in the chat.
Bring your audience’s locations to life on a real-time map — as they put it in the chat.
Bring your audience’s locations to life on a real-time map — as they put it in the chat.
Bring your audience’s locations to life on a real-time map — as they put it in the chat.
Bring your audience’s locations to life on a real-time map — as they put it in the chat.
Bring your audience’s locations to life on a real-time map — as they put it in the chat.
Bring your audience’s locations to life on a real-time map — as they put it in the chat.
Bring your audience’s locations to life on a real-time map — as they put it in the chat.
Bring your audience’s locations to life on a real-time map — as they put it in the chat.
Bring your audience’s locations to life on a real-time map — as they put it in the chat.
Bring your audience’s locations to life on a real-time map — as they put it in the chat.
Bring your audience’s locations to life on a real-time map — as they put it in the chat.
Bring your audience’s locations to life on a real-time map — as they put it in the chat.
Bring your audience’s locations to life on a real-time map — as they put it in the chat.
Bring your audience’s locations to life on a real-time map — as they put it in the chat.
Bring your audience’s locations to life on a real-time map — as they put it in the chat.
Bring your audience’s locations to life on a real-time map — as they put it in the chat.
Bring your audience’s locations to life on a real-time map — as they put it in the chat.
Bring your audience’s locations to life on a real-time map — as they put it in the chat.
Bring your audience’s locations to life on a real-time map — as they put it in the chat.
Bring your audience’s locations to life on a real-time map — as they put it in the chat.
Bring your audience’s locations to life on a real-time map — as they put it in the chat.
Bring your audience’s locations to life on a real-time map — as they put it in the chat.
Bring your audience’s locations to life on a real-time map — as they put it in the chat.
Bring your audience’s locations to life on a real-time map — as they put it in the chat.
Bring your audience’s locations to life on a real-time map — as they put it in the chat.
Bring your audience’s locations to life on a real-time map — as they put it in the chat.
Bring your audience’s locations to life on a real-time map — as they put it in the chat.
Bring your audience’s locations to life on a real-time map — as they put it in the chat.
Bring your audience’s locations to life on a real-time map — as they put it in the chat.
