Automatically create

Word Clouds

from your

Zoom

chat

for

Customer Service Workshop

Zoom
Word Clouds
are powered by the chat box, see how it works 👇
There are loads of digital tools you can use to increase engagement in your live online sessions. But there is one that is hands-down my favorite: StreamAlive.
Gwyn Wansbrough - Online Facilitator and Trainer, Breakthrough Facilitation

Used by 4,000+ universities, businesses, and streamers

What does StreamAlive's

Word Clouds

do?

Introduce an innovative layer of engagement with StreamAlive's Word Clouds, tailor-made for your Customer Service Workshops on Zoom. By seamlessly transforming live chat comments into dynamic Word Clouds, StreamAlive enhances the way your live audience interacts, ensuring a more immersive experience without the hassle of navigating away from your session. When participants share thoughts or feedback in real-time, those entries materialize in the form of a vibrant Word Cloud, reflecting the collective pulse of your workshop. Whether you're asking participants about key customer service challenges, their most memorable customer experiences, or seeking input on effective communication strategies, the Word Cloud feature synthesizes individual insights into a visual tapestry of group sentiment. This tool is perfect for enriching live workshop audience engagement, making sure every voice is heard and visually represented, all within the familiar environment of your Zoom session.

How do StreamAlive's
Word Clouds
work?

StreamAlive's Word Clouds are designed to seamlessly integrate with your live sessions without the need for complicated codes, embeds, or intricate URLs. Specifically for your Zoom customer service workshops, you can effortlessly generate Word Clouds from the live chat, capturing and visualizing audience input in real-time. This feature enhances live workshop audience engagement by allowing participants to contribute their thoughts dynamically, creating an interactive environment where key themes and ideas are visually represented. It's a straightforward process that elevates the interactivity of your session, ensuring that every voice is seen and heard during your live presentations.

* StreamAlive supports hybrid and offline audiences too via a mobile-loving, browser-based, no-app-to-install chat experience. Of course, there’s no way around a URL that they have to click on to access it.

Platforms

Create
Word Clouds
from the live chat of these livestreaming platforms.

StreamAlive can create

Word Clouds

for all event types

How you can use

Word Clouds

Once your audience gets a taste for

Word Clouds

created from

the live chat, they’ll want to see them used more often.

Capture Immediate Feedback

Use Word Clouds to gather real-time feedback from your live webinar audience by asking participants to type in their thoughts on specific customer service scenarios. As attendees share their ideas, the Word Cloud grows, spotlighting recurring themes and popular opinions, and providing instant insight into the collective audience perspective.

Identify Common Challenges

Pose a question regarding the biggest challenges faced in customer service roles during your session. As participants contribute their answers, the Word Cloud visually identifies the most common hurdles, allowing trainers to address these challenges head-on and tailor the live workshop to better meet learner needs.

Facilitate Group Brainstorming

Encourage collaborative thinking by prompting the live audience to input their suggestions for improving customer interactions. The Word Cloud acts as a visual aggregator of ideas, fostering an environment of shared learning and promoting dynamic discussion among attendees, ideal for enhancing live audience engagement.

Word Clouds

can be created by  

anyone running a

Zoom

session

Webinars & Townhalls
Coaching & Education
Livestream Shopping
Entertainment & Gaming

Powered by the chat.

StreamAlive's Word Clouds are driven by real-time audience interactions, capturing feedback directly from the live chat of your Zoom sessions. This ensures seamless live workshop audience engagement, where every contribution is dynamically visualized without any additional effort.

Profanity filter as standard.

To maintain a professional and welcoming environment, StreamAlive incorporates a built-in profanity filter that ensures all live webinar audience contributions remain respectful and appropriate, enhancing the inclusivity and positivity of your sessions.

Create unlimited Word Clouds for your live sessions.

With no limits on the number of Word Clouds you can generate, StreamAlive empowers trainers to continuously foster engagement throughout their live sessions. This unrestricted feature is perfect for maximizing live audience interaction all through your workshop.

Enhanced with AI.

StreamAlive harnesses the power of AI to intelligently process and display audience inputs, enhancing the relevance and accuracy of the Word Clouds. This AI-driven approach ensures your live workshop audience engagement is both insightful and cutting-edge.

Customize how your Word Clouds look.

Tailor the appearance of your Word Clouds to suit your session's theme and aesthetic preferences. This customization not only enhances visual appeal but also reinforces engagement by aligning with your brand's identity during live presentations.

Save word cloud results and share on social media.

Preserve the dynamic insights gained during your session by saving Word Cloud results, and easily share them on social media platforms. This feature helps extend the impact of your live audience engagement, allowing you to showcase the collective intelligence and creativity of your participants.

Magic Maps

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

Wonder Words

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

Choice Circle

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

transient thoughts

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

link library

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

text track

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

Magic Maps

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

Wonder Words

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

Choice Circle

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

transient thoughts

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

link library

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

text track

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

Magic Maps

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

Wonder Words

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

Choice Circle

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

transient thoughts

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

link library

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

text track

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

link library

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

text track

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

winning wheel

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

emojis everywhere

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

talking tiles

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

quick questions

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

link library

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

text track

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

winning wheel

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

emojis everywhere

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

talking tiles

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

quick questions

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

link library

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

text track

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

winning wheel

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

emojis everywhere

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

talking tiles

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

quick questions

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

Explore similar use cases: unlocking the potential of StreamAlive

See how StreamAlive transforms live streaming with engaging events and interactive sessions across industries.

See StreamAlive's
Interactions in action
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