Automatically create

Word Clouds

from your

MS Teams

chat

for

Improving Communication Skills in Customer Service Workshop

MS Teams
Word Clouds
are powered by the chat box, see how it works 👇
There are loads of digital tools you can use to increase engagement in your live online sessions. But there is one that is hands-down my favorite: StreamAlive.
Gwyn Wansbrough - Online Facilitator and Trainer, Breakthrough Facilitation

Used by 4,000+ universities, businesses, and streamers

What does StreamAlive's

Word Clouds

do?

Elevate your "Improving Communication Skills in Customer Service" workshop on MS Teams with StreamAlive's dynamic Word Clouds. Designed to captivate and engage, this feature transforms live chat interactions into striking visual word arrays, offering real-time insights into attendee sentiments and feedback. Without diverting to an external platform, participants' live inputs—such as common customer inquiries, effective listening techniques, or popular communication barriers—are instantaneously molded into Word Clouds, fostering a richer learning experience. By presenting these interactive visuals, you create a seamless flow of ideas and elevate your live workshop audience engagement, making each session not just informative but truly participative.

How do StreamAlive's
Word Clouds
work?

StreamAlive's Word Clouds are designed to seamlessly enhance live workshop audience engagement during your "Improving Communication Skills in Customer Service" training sessions on MS Teams. There's no need for complicated codes, embeds, or awkward URLs. You can effortlessly generate Word Clouds directly from the live chat within your MS Teams environment. This feature collects participants' responses in real-time, transforming them into visually compelling Word Clouds that can be displayed instantly during your virtual sessions. This interactive tool not only encourages active participation but also offers a unique way to visualize shared insights and thoughts, fostering a deeper connection with your live audience.

* StreamAlive supports hybrid and offline audiences too via a mobile-loving, browser-based, no-app-to-install chat experience. Of course, there’s no way around a URL that they have to click on to access it.

All major platforms supported

Create
Word Clouds
from the live chat of these livestreaming platforms.

StreamAlive can create

Word Clouds

for all event types

How you can use

Word Clouds

Once your audience gets a taste for

Word Clouds

created from

the live chat, they’ll want to see them used more often.

Identifying Common Customer Inquiries

Utilize StreamAlive's Word Cloud feature to showcase common questions posed by customers. During your session on MS Teams, participants can input their thoughts on typical customer inquiries via the chat. Watch as these responses transform into a visual Word Cloud, offering insight into the most frequent concerns and allowing trainers to address them effectively.

Highlighting Effective Listening Techniques

During the workshop, invite participants to list listening techniques they find most effective. As the chat populates with responses, the Word Cloud will dynamically shape the most popular methods, visually emphasizing key listening strategies. This enhances live audience engagement by allowing participants to see and discuss which techniques resonate most.

Exploring Communication Barriers

Facilitate a segment on identifying barriers to effective communication by asking trainees to share their experiences in the chat. StreamAlive's Word Cloud will compile these inputs, highlighting common obstacles in communication with customers. This interactive approach not only keeps participants engaged but also deepens understanding by bringing real-time data to the conversation.

Word Clouds

can be created by  

anyone running a

MS Teams

session

Webinars & Townhalls
Coaching & Education
Livestream Shopping
Entertainment & Gaming

Powered by the chat.

Seamlessly integrating with MS Teams, this feature empowers real-time live audience engagement directly through the chat. Participant inputs are instantaneously reflected, ensuring an interactive and dynamic workshop environment.

Profanity filter as standard.

Maintain a professional atmosphere with our built-in profanity filter, automatically screening and filtering inappropriate language to ensure engaging and respectful live webinar audience interactions.

Create unlimited Word Clouds for your live sessions.

There are no limits to your creativity or interactivity. Generate as many Word Clouds as needed to keep your live workshop audience engagement vibrant and exciting throughout your session.

Enhanced with AI.

Our AI-driven enhancements provide intelligent insights and analytics, giving trainers the ability to understand participant sentiments and foster deeper connections with their audience.

Customize how your Word Clouds look.

Tailor the appearance of your Word Clouds to match your workshop theme. With customization options, you maintain brand consistency while driving audience engagement in live sessions.

Save word cloud results and share on social media.

Capture the impactful moments of your session by saving your Word Clouds. Easily share them on social media, extending the reach of your live audience engagement beyond the virtual classroom.

Magic Maps

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

Wonder Words

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

Choice Circle

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

transient thoughts

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

link library

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

text track

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

Magic Maps

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

Wonder Words

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

Choice Circle

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

transient thoughts

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

link library

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

text track

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

Magic Maps

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

Wonder Words

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

Choice Circle

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

transient thoughts

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

link library

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

text track

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

link library

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

text track

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

winning wheel

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

emojis everywhere

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

talking tiles

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

quick questions

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

link library

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

text track

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

winning wheel

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

emojis everywhere

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

talking tiles

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

quick questions

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

link library

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

text track

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

winning wheel

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

emojis everywhere

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

talking tiles

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

quick questions

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

Explore similar use cases: unlocking the potential of StreamAlive

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Interactions in action
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