Automatically create

Word Clouds

from your

MS Teams

chat

for

Resolving Customer Complaints Effectively Workshop

MS Teams
Word Clouds
are powered by the chat box, see how it works 👇
There are loads of digital tools you can use to increase engagement in your live online sessions. But there is one that is hands-down my favorite: StreamAlive.
Gwyn Wansbrough - Online Facilitator and Trainer, Breakthrough Facilitation

Used by 4,000+ universities, businesses, and streamers

What does StreamAlive's

Word Clouds

do?

Embrace the power of visual interaction with StreamAlive's Word Clouds on MS Teams, designed to elevate your 'Resolving Customer Complaints Effectively Workshop'. As you engage with your online training audience, StreamAlive seamlessly transforms live chat comments into visually compelling Word Clouds, right within the MS Teams session. No need for second screens or directing participants to external websites. What your audience shares in the chat is instantly converted into Word Clouds. This tool allows you to capture and showcase collective feedback such as 'customer service improvement', 'effective communication', 'problem-solving strategies', and many more. StreamAlive makes live webinar audience engagement more meaningful by not only visually representing key themes but also actively involving every participant in shaping the discourse, thereby enhancing the overall learning experience.

How do StreamAlive's
Word Clouds
work?

StreamAlive's Word Clouds are seamlessly integrated into MS Teams, making it incredibly simple for you to enhance live workshop audience engagement in your "Resolving Customer Complaints Effectively" sessions. You won't need any complex codes, special embeds, or peculiar URLs to get started. With StreamAlive, you can effortlessly generate interactive Word Clouds right from the live chat of your ongoing MS Teams session. This feature allows your live webinar audience to contribute their thoughts and insights in real time, fostering a dynamic and interactive learning environment without any technical hassles.

* StreamAlive supports hybrid and offline audiences too via a mobile-loving, browser-based, no-app-to-install chat experience. Of course, there’s no way around a URL that they have to click on to access it.

All major platforms supported

Create
Word Clouds
from the live chat of these livestreaming platforms.

StreamAlive can create

Word Clouds

for all event types

How you can use

Word Clouds

Once your audience gets a taste for

Word Clouds

created from

the live chat, they’ll want to see them used more often.

Visualizing Common Complaints

During your workshop, ask participants to share common customer complaints they've encountered. As these are typed in the MS Teams chat, StreamAlive will generate a Word Cloud, highlighting the most frequent issues. This provides a real-time visual representation of shared challenges, allowing for deeper discussions on tackling these problems effectively.

Highlight Desired Outcomes

Invite participants to enter their desired outcomes from an effective customer complaint resolution process. As the session progresses, StreamAlive will create a Word Cloud from these responses, emphasizing the key goals your training aims to achieve. This helps focus the discussion on aligning complaint resolution strategies with these desired outcomes.

Interactive Feedback

At various points in your workshop, solicit feedback on techniques or strategies discussed. StreamAlive turns this feedback into a Word Cloud, allowing you to visually assess which strategies resonate most with participants, thus tailoring your training content to better serve the audience's needs and ensuring active live audience engagement.

Word Clouds

can be created by  

anyone running a

MS Teams

session

Webinars & Townhalls
Coaching & Education
Livestream Shopping
Entertainment & Gaming

Powered by the chat.

Harness the real-time power of StreamAlive's Word Clouds, driven directly by your live chat on MS Teams. This seamless integration empowers trainers and instructors to channel live audience engagement straight from the conversation, transforming it into dynamic visual feedback instantly.

Profanity filter as standard.

Ensure a safe and respectful learning environment with our built-in profanity filter. This standard feature automatically filters out inappropriate language from your Word Clouds, maintaining the professionalism and focus needed for effective customer complaint resolution sessions.

Create unlimited Word Clouds for your live sessions.

Maximize live workshop audience engagement by generating as many Word Clouds as your session demands. With no restrictions on the number of Word Clouds you can create, the possibilities for interactive learning are endless, allowing every session to be unique and responsive.

Enhanced with AI.

Leverage the cutting-edge capabilities of AI to enrich your Word Clouds. StreamAlive's AI enhancements ensure that key themes and insights are intelligently highlighted, contributing to a more insightful and interactive learning experience in your workshops.

Customize how your Word Clouds look.

Tailor the aesthetic of your Word Clouds to align with your session’s theme or your brand identity. Enjoy the flexibility to adjust colors, fonts, and layouts, enhancing live webinar audience engagement by creating visuals that resonate with your participants.

Save word cloud results and share on social media.

After your session ends, don’t let the interaction dissipate. Capture and share the results of your Word Clouds on social media, extending the reach of your discussion and engaging a broader audience beyond your live session. Keep the conversation going and inspire more learning.

Magic Maps

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

Wonder Words

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

Choice Circle

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

transient thoughts

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

link library

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

text track

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

Magic Maps

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

Wonder Words

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

Choice Circle

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

transient thoughts

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

link library

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

text track

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

Magic Maps

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

Wonder Words

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

Choice Circle

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

transient thoughts

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

link library

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

text track

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

link library

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

text track

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

winning wheel

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

emojis everywhere

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

talking tiles

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

quick questions

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

link library

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

text track

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

winning wheel

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

emojis everywhere

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

talking tiles

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

quick questions

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

link library

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

text track

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

winning wheel

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

emojis everywhere

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

talking tiles

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

quick questions

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

Explore similar use cases: unlocking the potential of StreamAlive

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See StreamAlive's
Interactions in action
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