Automatically create

Word Clouds

from your

Zoom

chat

for

Resolving Customer Complaints Effectively Workshop

Zoom
Word Clouds
are powered by the chat box, see how it works 👇
There are loads of digital tools you can use to increase engagement in your live online sessions. But there is one that is hands-down my favorite: StreamAlive.
Gwyn Wansbrough - Online Facilitator and Trainer, Breakthrough Facilitation

Used by 4,000+ universities, businesses, and streamers

What does StreamAlive's

Word Clouds

do?

Introduce an exciting dimension to live webinar audience engagement with StreamAlive's Word Clouds during your Resolving Customer Complaints Effectively Workshop on Zoom. This dynamic tool captures live audience interaction by transforming comments from your Zoom chat into a visually captivating Word Cloud. No need for cumbersome second screens or redirecting participants to external sites—it's all seamlessly integrated within your session. Harness this feature to uncover prevalent customer concerns, spotlight common resolution strategies, or identify key service improvement opportunities directly from your participants' input. With StreamAlive, enhance your live workshop audience engagement effortlessly, making the experience interactive and informative.

How do StreamAlive's
Word Clouds
work?

With StreamAlive, crafting Word Clouds for a "Resolving Customer Complaints Effectively" workshop on Zoom couldn't be easier. Forget about dealing with cumbersome codes, complicated embeds, or strange URLs; StreamAlive simplifies the process. You can effortlessly generate Word Clouds straight from the chat feature on Zoom or any other streaming or webinar platform you're already using. This seamless integration is designed to enhance live webinar audience engagement, allowing participants to contribute their thoughts in real-time, thereby creating a vibrant and interactive learning experience during your sessions.

* StreamAlive supports hybrid and offline audiences too via a mobile-loving, browser-based, no-app-to-install chat experience. Of course, there’s no way around a URL that they have to click on to access it.

Platforms

Create
Word Clouds
from the live chat of these livestreaming platforms.

StreamAlive can create

Word Clouds

for all event types

How you can use

Word Clouds

Once your audience gets a taste for

Word Clouds

created from

the live chat, they’ll want to see them used more often.

Identify Common Customer Issues

During your workshop, use the Word Cloud feature to instantly collect and visualize the most common issues or complaints raised by customers. Ask your live audience to share their experiences in the Zoom chat, and watch as their feedback transforms into a dynamic Word Cloud, highlighting predominant issues. This helps in understanding the urgent areas that need attention.

Highlight Effective Resolution Strategies

Encourage participants to share strategies that have worked for them in resolving customer complaints. The Word Cloud will spotlight frequently mentioned strategies, providing you and your live audience with a visual representation of effective practices. This can lead to a richer discussion on best practices for customer complaint resolution.

Spot Opportunities for Service Improvement

Use the Word Cloud to gather suggestions and ideas from participants on how to improve your services. As ideas flow in the chat, a Word Cloud will emerge, highlighting the most popular suggestions for service enhancements. This helps to stimulate a conversation on actionable steps to elevate your customer service experience, driven by insights from your interactive live workshop audience engagement.

Word Clouds

can be created by  

anyone running a

Zoom

session

Webinars & Townhalls
Coaching & Education
Livestream Shopping
Entertainment & Gaming

Powered by the chat.

Effortlessly capture live audience interaction by transforming comments from your Zoom chat directly into captivating Word Clouds. This streamlined process eliminates the need for secondary screens or external links, allowing trainers to focus on enhancing live audience engagement efficiently within their sessions.

Profanity filter as standard.

Maintain professionalism and a positive environment during your live sessions with our built-in profanity filter. This feature ensures that all contributions are appropriate and respectful, making your live webinar audience engagement productive and inclusive for everyone involved.

Create unlimited Word Clouds for your live sessions.

Unleash creativity and insight without boundaries by generating an unlimited number of Word Clouds in your live sessions. This feature empowers trainers to continuously engage their audience, transforming every interaction into a powerful learning experience.

Enhanced with AI.

Leverage the power of AI to gain deeper insights from your live audience engagement. Our AI-enhanced Word Clouds automatically analyze and highlight significant patterns in participant feedback, enabling trainers to adapt and enhance their workshops in real-time.

Customize how your Word Clouds look.

Tailor the appearance of your Word Clouds to fit the theme of your workshop or to better illustrate key discussion points. This customization feature allows trainers to make their live workshop audience engagement both visually appealing and contextually relevant.

Save word cloud results and share on social media.

Easily save your Word Cloud outcomes for analysis and share them on social media to continue the conversation beyond your live session. This feature not only extends audience engagement but also amplifies your workshop's impact to a broader audience.

Magic Maps

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

Wonder Words

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

Choice Circle

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

transient thoughts

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

link library

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

text track

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

Magic Maps

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

Wonder Words

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

Choice Circle

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

transient thoughts

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

link library

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

text track

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

Magic Maps

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

Wonder Words

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

Choice Circle

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

transient thoughts

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

link library

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

text track

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

link library

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

text track

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

winning wheel

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

emojis everywhere

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

talking tiles

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

quick questions

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

link library

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

text track

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

winning wheel

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

emojis everywhere

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

talking tiles

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

quick questions

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

link library

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

text track

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

winning wheel

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

emojis everywhere

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

talking tiles

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

quick questions

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

Explore similar use cases: unlocking the potential of StreamAlive

See how StreamAlive transforms live streaming with engaging events and interactive sessions across industries.

See StreamAlive's
Interactions in action
(it's free)