Advanced AI Training for call center agents
StreamAlive helps 9x the audience engagement in your Virtual Instructor-led Trainings (VILT).
Make your instructor-led Advanced AI training more fun with polls, word clouds, spinner wheels and more
Works inside your existing PowerPoint presentation
Install the StreamAlive app for PowerPoint and see your slides come to life as people participate in your interactions
AI generates audience interactions for you
Let our AI scan your presentation and automatically come up with relevant questions based on the content. Or spend two hours coming up with your own questions, your choice!
Built to work with MS Teams and Zoom
Native apps for Teams and Zoom so you never have to leave your existing workflows
No QR Codes
Chat-powered interactions means your audience doesn’t need to scan QR codes or look at another screen to participate. They just type in the chat!

Quickly approved by your IT team
StreamAlive’s apps for Teams and Zoom means that they have been through rigorous quality assurance and client safety reviews. You’ll find everything an IT team needs to approve the app within the organization within your StreamAlive account.

Youve been handed the baton to lead an Advanced AI training session for call center agents, and you're looking to make it fun, engaging, and memorable. Let's dive into how we can achieve this.
Magic Maps: Global Engagement
Break the ice by asking attendees to share their location or dream AI trajectory. Imagine starting your session with a question like 'Which city do you see leading in AI advancements?' Watch as responses populate the map in real-time, connecting everyone across the globe on the AI journey.

Rating Poll: Gauge Pre-Training Knowledge
Find out how comfortable your trainees are with AI by asking them to rate their current understanding on a scale of 1-10. Not only does it serve as a pulse check, but it's a great segue into the content depth you should dive into.

Wonder Words: AI in a Nutshell
Kick off your session with a 'Wonder Words' activity. Ask them to describe AI in one word and watch as a dynamic word cloud forms. This visual can set the tone for the session and highlight common perceptions or misconceptions about AI.

Talking Tiles: Roles and AI Impact
Invite participants to share how they think AI will impact their current roles. As they type in their reflections, see them come together like Tetris tiles to form a collective story of transformation and innovation.

Power Polls: Input on AI Topics
Use Power Polls to let your audience vote on what subset of AI theyre most keen to learn about-be it machine learning, natural language processing, or AI ethics. This not only engages them but tailors your session to their interests.

Winner Wheel: Finding Voices
Add a touch of excitement with the Spinner Wheel! Invite volunteers for role-playing or to share their thoughts, then let the wheel pick a lucky participant. It's an entertaining way to keep everyone attentive and ready to engage.

Quiz: Test and Teach
Pose a multiple-choice question such as Whats the primary goal of AI in customer service?. Run a quiz to not only test their knowledge but also solidify learning through interactive feedback.

Rating Poll: Gauge Pre-Training Knowledge
Find out how comfortable your trainees are with AI by asking them to rate their current understanding on a scale of 1-10. Not only does it serve as a pulse check, but it's a great segue into the content depth you should dive into.

Q&A: Seamless Query Management
With StreamAlives Q&A feature, never miss an audience query. All questions from the chat are picked in real-time, letting you address them without toggling between different screens. It's hassle-free and keeps the discussion flowing smoothly.

Analytics: Engage and Analyze
After your session, review the analytics to see how engaged participants were. Discover who the most involved individuals were and use these insights to refine your future training sessions. Share standout moments or humorously fond interactions with your team or on email.











Use StreamAlive in all your training sessions
StreamAlive isn’t just for
Advanced AI
training,
it can also be used for any instructor-led training session
Explore similar traingin ideas: unlocking the potential of StreamAlive
See how StreamAlive transforms live training with engaging events and interactive sessions across industries.
Interactions in action
(it's free)

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