AI and Digital Transformation Training for insurance customer service teams
StreamAlive helps 9x the audience engagement in your Virtual Instructor-led Trainings (VILT).
Make your instructor-led AI and Digital Transformation training more fun with polls, word clouds, spinner wheels and more
Works inside your existing PowerPoint presentation
Install the StreamAlive app for PowerPoint and see your slides come to life as people participate in your interactions
AI generates audience interactions for you
Let our AI scan your presentation and automatically come up with relevant questions based on the content. Or spend two hours coming up with your own questions, your choice!
Built to work with MS Teams and Zoom
Native apps for Teams and Zoom so you never have to leave your existing workflows
No QR Codes
Chat-powered interactions means your audience doesn’t need to scan QR codes or look at another screen to participate. They just type in the chat!

Quickly approved by your IT team
StreamAlive’s apps for Teams and Zoom means that they have been through rigorous quality assurance and client safety reviews. You’ll find everything an IT team needs to approve the app within the organization within your StreamAlive account.

Youve been asked to conduct AI and Digital Transformation training for insurance customer service teams and you want to make the session fun and interesting. Lets see how to make that happen.
Magic Maps: Put Your Audience on the Map
Kick things off by asking your participants where they're tuning in from using the Magic Maps feature. Imagine a lively map lighting up as your team members share their locations-what a fantastic way to visualize your global team right from the beginning! Ask them about their dream travel destinations or which city related to AI innovations theyd love to visit.

Rating Polls: Gauge Their Knowledge
Before diving into the nitty-gritty of AI and Digital Transformation, get a sense of where your team currently stands with a quick Rating Poll. Ask them, "On a scale of 1 to 5, how familiar are you with AI technologies in customer service?" This sets the tone and gives you instant insights on how to tailor the training.

Wonder Words: Capture Their Emotions
Wondering how your team feels about the AI wave in insurance? Use a Word Cloud to let them express it. You might see words like 'excited,' 'curious,' or even 'anxious' pop up. It's a fun way to gauge the groups sentiment and address any pressing feelings right upfront.

Talking Tiles: Invoke Dynamic Responses
Want to make the discussion more engaging? Ask your team how AI might reshape their roles and watch as their thoughts cascade onto the screen through Talking Tiles. It's an engaging way to consider different perspectives and visualize conversation flow, even touching on how jobs might evolve.

Power Polls: Discover Their Interests
Curious about what your team is most eager to learn? Run a Power Poll with questions like "Which AI application in insurance interests you the most-chatbots, fraud detection, or data analytics?" This can help you steer the conversation toward areas of keen interest.

Winner Wheel: Add a Dash of Fun
Need a volunteer to share their thoughts but dont want to put them on the spot? Let the Spinner Wheel do the choosing! Its an exciting way to make random selections, ensuring everyone is engaged and attentive for when their turn might come.

Quiz: Test Their Knowledge
Wrap up your session with a pop quiz on AI trivia or digital transformation trends. Ask questions like "What percentage of insurance companies plan to use AI by 2025?" This not only reinforces their learning but adds a competitive edge to your session.

Rating Polls: Gauge Their Knowledge
Before diving into the nitty-gritty of AI and Digital Transformation, get a sense of where your team currently stands with a quick Rating Poll. Ask them, "On a scale of 1 to 5, how familiar are you with AI technologies in customer service?" This sets the tone and gives you instant insights on how to tailor the training.

Q&A: Seamless Interaction
Streamline your interaction with StreamAlives Q&A feature. Forget juggling multiple windows; it automates question gathering from chat so you can focus on delivering answers. Perfect for clearing up queries on complex AI concepts or addressing specific concerns.

Analytics: Reflect and Improve
After your session, dive into StreamAlive's analytics. See which parts of your presentation held the crowds attention and identify your most engaged participants. Share insights with your team and continuously tailor your sessions for even better engagement in the future.











Use StreamAlive in all your training sessions
StreamAlive isn’t just for
AI and Digital Transformation
training,
it can also be used for any instructor-led training session
Explore similar traingin ideas: unlocking the potential of StreamAlive
See how StreamAlive transforms live training with engaging events and interactive sessions across industries.
Interactions in action
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