Kick off your session by breaking the ice with Magic Maps. Ask your agents to share where they're joining from, or even which city they'd like to visit to boost their call center skills globally. This feature brings everyone together on one visual map, making them feel part of a larger team.

Use Rating Polls to quickly find out what everyone knows about AI implementation. Ask them to rate their current understanding on a scale of 1 to 5. It's a quick way to get a feel for your audience's baseline knowledge.

Wondering how your audience feels about AI implementation? Use Wonder Words. Ask them to share one word that describes their current feelings towards this new tech. Popular answers get bigger, so you'll instantly know whether they're excited or a bit apprehensive.

Engage your agents by asking them to describe how AI could impact their job role. As responses fall like Tetris tiles, everyone gets a visual sense of their colleagues' thoughts, sparking deeper discussion and understanding.

Find out which aspect of AI implementation interests your agents the most with Power Polls. List topics like 'Data Analysis,' 'Customer Interaction,' or 'Efficiency Improvement' and let them vote on what they want to dive deeper into.

Bring fun into volunteering by using the Winner Wheel. When you're looking for someone to share their thoughts or answer a question, let the wheel choose, making it a game of chance and excitement.

Wrap up sections with a quiz to test your agents' grasp of AI topics. Ask multiple-choice questions related to AI to see whos picking up on the key points, and reveal the right answer in a fun, interactive way.

Use Rating Polls to quickly find out what everyone knows about AI implementation. Ask them to rate their current understanding on a scale of 1 to 5. It's a quick way to get a feel for your audience's baseline knowledge.

Make your Q&A sessions live and seamless with StreamAlive's Quick Questions. It picks up questions directly from the chat, eliminating the need for separate Q&A setups and keeping everything in flow.

After your session, use StreamAlive's Analytics to see how well you held the audience's attention, who were the most engaged participants, and even revisit key interaction moments. Share these insights easily with your team via Teams or Email.