AI literacy Training for customer service teams
StreamAlive helps 9x the audience engagement in your Virtual Instructor-led Trainings (VILT).
Make your instructor-led AI literacy training more fun with polls, word clouds, spinner wheels and more
Works inside your existing PowerPoint presentation
Install the StreamAlive app for PowerPoint and see your slides come to life as people participate in your interactions
AI generates audience interactions for you
Let our AI scan your presentation and automatically come up with relevant questions based on the content. Or spend two hours coming up with your own questions, your choice!
Built to work with MS Teams and Zoom
Native apps for Teams and Zoom so you never have to leave your existing workflows
No QR Codes
Chat-powered interactions means your audience doesn’t need to scan QR codes or look at another screen to participate. They just type in the chat!

Quickly approved by your IT team
StreamAlive’s apps for Teams and Zoom means that they have been through rigorous quality assurance and client safety reviews. You’ll find everything an IT team needs to approve the app within the organization within your StreamAlive account.

You've been asked to conduct AI literacy training for customer service teams, and you want to make the session fun and interesting. Let's see how to make that happen.
Putting Your Audience on the Map
Start your session by breaking the ice and asking your audience to tell you where they're tuning in from using StreamAlive's Magic Maps. This way, everyone sees their location pop up on a real-time world map a perfect way to kick things off. Or ask them their dream travel destination! This adds a fun, interactive aspect to the start of your session.

Gauge the Room with Rating Polls
Before you dive into the details, find out what everyones current grasp of AI is using Rating Polls. Ask simple questions like 'On a scale of 1-10, how would you rate your knowledge of AI?' This quick check-in helps you tailor the sessions depth and ensures everyones on the same page.

Getting the Feel Using Word Clouds
How do your attendees feel about AI literacy training? Use a Word Cloud to have them express emotions, like 'Excited', 'Intimidated', or 'Curious.' This gives you immediate insight into the rooms mood and lets you adjust your approach if necessary.

Telling Stories with Talking Tiles
Ask your team how AI literacy has impacted their job roles and watch as their responses cascade onto the screen like falling Tetris tiles. This transforms their words into a dynamic, visual narrative, showing how AI touches various aspects of their work.

Discovering Interests with Polls
Find out what aspects of AI literacy your audience wants to learn more about using StreamAlive's Polls. Pose questions like 'Which AI topics are you most interested in: Machine Learning, AI Ethics, or Automation?' and let the poll results steer the conversation towards what matters most to them.

Engagement with a Spin
Use the Spinner Wheel to randomly select an audience member to share their thoughts or ask a question. It's a fun and fair way to ensure everyone gets a voice while keeping things spontaneous and engaging.

Testing Knowledge with Quizzes
Check your audience's understanding by posing multiple choice questions about AI concepts during the session. Choose questions with one correct answer and use the Quiz feature to reveal the right answer and discuss why it's correct.

Gauge the Room with Rating Polls
Before you dive into the details, find out what everyones current grasp of AI is using Rating Polls. Ask simple questions like 'On a scale of 1-10, how would you rate your knowledge of AI?' This quick check-in helps you tailor the sessions depth and ensures everyones on the same page.

Streamlined Q&A Sessions
StreamAlive automatically captures questions from the chat, allowing you to seamlessly address queries without interrupting the flow to scan through messages. This keeps your Q&A session smooth and stress-free.

Understanding Engagement Through Analytics
StreamAlive provides detailed analytics showing which points held your audiences interest. Discover who your top fans were, review what sparked the most conversation, and even share these insights via email. This helps you refine future sessions and recognize engaged participants.











Use StreamAlive in all your training sessions
StreamAlive isn’t just for
AI literacy
training,
it can also be used for any instructor-led training session
Explore similar traingin ideas: unlocking the potential of StreamAlive
See how StreamAlive transforms live training with engaging events and interactive sessions across industries.
Interactions in action
(it's free)

.svg.png)



