AI tools Training for customer service teams
StreamAlive helps 9x the audience engagement in your Virtual Instructor-led Trainings (VILT).
Make your instructor-led AI tools training more fun with polls, word clouds, spinner wheels and more
Works inside your existing PowerPoint presentation
Install the StreamAlive app for PowerPoint and see your slides come to life as people participate in your interactions
AI generates audience interactions for you
Let our AI scan your presentation and automatically come up with relevant questions based on the content. Or spend two hours coming up with your own questions, your choice!
Built to work with MS Teams and Zoom
Native apps for Teams and Zoom so you never have to leave your existing workflows
No QR Codes
Chat-powered interactions means your audience doesn’t need to scan QR codes or look at another screen to participate. They just type in the chat!

Quickly approved by your IT team
StreamAlive’s apps for Teams and Zoom means that they have been through rigorous quality assurance and client safety reviews. You’ll find everything an IT team needs to approve the app within the organization within your StreamAlive account.

Youve been asked to conduct AI tools training for customer service teams and you want to make the session fun and interesting. Lets see how to make that happen.
Put Your Audience on the Map
Kick off your session with Magic Maps! Ask your customer service trainees 'Where are you joining us from?' or 'Where on earth would you like to see AI tools in action?' Instantly see their responses pop up on a real-time map-it's a sure-fire way to break the ice and get everyone involved right from the start.

Check the AI Knowledge Scale
Want to know how familiar your team is with AI tools? Throw in a quick Rating Poll. Ask them to rate their knowledge level on a scale like 1-10. You'll get an immediate visual feedback on screen, giving you a clearer understanding of where to delve deeper in your session.

Capture Training Expectations
Curious to know how your trainees feel about AI tools? Start with a Wonder Words question like 'What's one word that describes how you feel about this AI training session?' Watch as responses turn into a dynamic word cloud in real time. It's a fantastic way to gauge emotions-excited, anxious, curious-and tailor your approach accordingly.

Capture How AI Impacts Them
Want to make your session vibrant and meaningful? Dive deeper by asking 'What impact do you think AI tools could have on your daily tasks?' Responses will turn into colorful talking tiles, creating a lively visual display thats both engaging and insightful.

Discover Learning Preferences
Use Power Polls to know what aspect of AI tools your trainees want to explore. Ask 'Which feature of AI tools are you most interested in? and let them choose from a list of options. It ensures your training session focuses on what's most important to your team.

Fate Decides the Speaker
Encourage participation by asking for a volunteer, but with a fun twist using the Spinner Wheel. Say 'Who wants to share how theyve interacted with AI tools? Lets see who gets lucky!' This random pick adds an element of surprise and keeps everyone on their toes.

Test AI Knowledge Quickly
Engage your team with a quick Quiz. Pose a multiple-choice question about AI tools like 'Which one of these is NOT an AI tool feature?' Let them choose from options provided. Display the results in real-time and reveal the correct answer to turn learning into a competitive and fun exercise.

Check the AI Knowledge Scale
Want to know how familiar your team is with AI tools? Throw in a quick Rating Poll. Ask them to rate their knowledge level on a scale like 1-10. You'll get an immediate visual feedback on screen, giving you a clearer understanding of where to delve deeper in your session.

Seamless Q&A Handling
StreamAlives Q&A feature makes it easy to manage questions from your trainees without needing a separate box. Just pick up the questions directly from the chat as they're asked. It's a smooth, no-fuss way to handle queries and keep the interaction flowing.

See Engagement Insights
After your training session, dive into the analytics. Its the secret sauce to seeing how your presentation held the audience's attention-who was most engaged, what moments sparked the most interaction, and sharing these insights via Teams or Email to keep improving your sessions.











Use StreamAlive in all your training sessions
StreamAlive isn’t just for
AI tools
training,
it can also be used for any instructor-led training session
Explore similar traingin ideas: unlocking the potential of StreamAlive
See how StreamAlive transforms live training with engaging events and interactive sessions across industries.
Interactions in action
(it's free)

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