Applied AI Training for call center agents
StreamAlive helps 9x the audience engagement in your Virtual Instructor-led Trainings (VILT).
Make your instructor-led Applied AI training more fun with polls, word clouds, spinner wheels and more
Works inside your existing PowerPoint presentation
Install the StreamAlive app for PowerPoint and see your slides come to life as people participate in your interactions
AI generates audience interactions for you
Let our AI scan your presentation and automatically come up with relevant questions based on the content. Or spend two hours coming up with your own questions, your choice!
Built to work with MS Teams and Zoom
Native apps for Teams and Zoom so you never have to leave your existing workflows
No QR Codes
Chat-powered interactions means your audience doesn’t need to scan QR codes or look at another screen to participate. They just type in the chat!

Quickly approved by your IT team
StreamAlive’s apps for Teams and Zoom means that they have been through rigorous quality assurance and client safety reviews. You’ll find everything an IT team needs to approve the app within the organization within your StreamAlive account.

Youve been tasked with running an Applied AI training for call center agents, and let's be honest, you want it to be anything but a snoozefest. Let's dive into some engaging ways to make it dynamic and interactive!
Putting You On The Map
Kick off with Magic Maps to warm up the room. Ask everyone where they're tuning in from or maybe where they'd like to travel. It's a fun way to start and gets everyone involved from the get-go. Who doesn't like seeing their spot light up on a world map?

Gauge Their Knowledge
Before diving deep, use a Rating Poll to see where everyone stands with Applied AI. Do they consider themselves newbies or seasoned pros? It's a quick way to tailor your content on the fly.

Feelings in the Air
Use Wonder Words to capture the rooms vibe on Applied AI. Are they feeling excited, skeptical, or somewhere in between? Seeing the emotions pop up in a word cloud is eye-opening and honest feedback for you.

Impact on Their Roles
With Talking Tiles, ask them to share how they think AI will impact their roles in the call center. Watch their thoughts cascade down, building a collective picture of their perceptions and hopes.

What Do They Want to Learn?
Jump into Power Polls to ask what areas of Applied AI intrigue them the most. Whether it's automation or customer interaction, let them guide you on what to focus on.

Volunteer Roulette
Feeling brave? Use the Spinner Wheel to randomly select someone to unmute and participate. It's like a little gamble to spice things up and keeps everyone on their toes.

Knowledge Check Time
Time for a Quiz! Pose a multiple-choice question about AI concepts, and see who nails it. Gives you and them a snapshot of where they shine or need more clarity.

Gauge Their Knowledge
Before diving deep, use a Rating Poll to see where everyone stands with Applied AI. Do they consider themselves newbies or seasoned pros? It's a quick way to tailor your content on the fly.

Streamlined Queries
With StreamAlive's Q&A feature, grab questions right from the chat. No extra tools, just smooth sailing. It's a breeze when you can't peek everywhere at once.

After the Curtain Falls
Once the session wraps up, dive into StreamAlive's analytics. See who was most engaged, what parts grabbed their attention, and proudly share those insights with the team.











Use StreamAlive in all your training sessions
StreamAlive isn’t just for
Applied AI
training,
it can also be used for any instructor-led training session
Explore similar traingin ideas: unlocking the potential of StreamAlive
See how StreamAlive transforms live training with engaging events and interactive sessions across industries.
Interactions in action
(it's free)

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