Break the ice with your trainees by kicking things off with a geographical twist! Ask, "Where in the world are you joining us from?" With StreamAlives Magic Maps, youll instantly see their locations represented on a real-time map. Not only does this instantly add a global vibe to your session, but it also gets people typing and engaged right out of the gate.

Want to know how well your audience understands Complaint handling? Use the Rating Poll to ask, "On a scale of 1 to 5, how familiar are you with our current Complaint handling protocols?" This way, you can tailor your training, focusing on what needs more attention, while your attendees feel their knowledge gaps are directly addressed.

Lets reflect on how your audience feels about Complaint handling-are they excited, intimidated, scared, or dismissive? Use the Wonder Words feature to grab their thoughts. The more a word pops up, the larger it appears, giving a fantastic visual gauge of their sentiments and setting the tone for the session.

Bring Complaint handling impact to life. Have participants share how it affects their job role. With Talking Tiles, their responses will dramatically tumble onto the screen, creating a visual and engaging story-telling experience that makes each perspective count.

Find out what aspect of Complaint handling people are most curious about. Use a Poll to ask something like, "What topic should we dive deeper into: Empathy, Solution Process, or Follow-Up Strategies?" This focuses your session on the key interests of your audience.

Need a volunteer to share a story? Make it spontaneous and exciting by using the Spinner Wheel! Ask everyone to comment "Im in" and let the wheel decide who unmutes to speak. It lowers hesitation and adds a fun twist to participation!

Time to have a pop quiz! Pose a question regarding Complaint handling, such as "Which step is NOT part of our process? A, B, or C?" StreamAlives Quiz feature will tally responses in real-time, and you can reveal the correct answer, adding an educational layer in a fun, competitive way.

Want to know how well your audience understands Complaint handling? Use the Rating Poll to ask, "On a scale of 1 to 5, how familiar are you with our current Complaint handling protocols?" This way, you can tailor your training, focusing on what needs more attention, while your attendees feel their knowledge gaps are directly addressed.

Streamline your Q&A with StreamAlive picking up questions directly from the chat-no separate box needed. This ensures that no question slips through the cracks and youre able to maintain a direct line of communication throughout your session.

See exactly how your presentation held your audiences attention with StreamAlive Analytics. Not only will it show who your top interactors are, you can also easily share your interaction summaries via Teams or Email to reflect on the most engaging parts of your session.