Complaint handling Training for credit card operations
StreamAlive helps 9x the audience engagement in your Virtual Instructor-led Trainings (VILT).
Make your instructor-led Complaint handling training more fun with polls, word clouds, spinner wheels and more
Works inside your existing PowerPoint presentation
Install the StreamAlive app for PowerPoint and see your slides come to life as people participate in your interactions
AI generates audience interactions for you
Let our AI scan your presentation and automatically come up with relevant questions based on the content. Or spend two hours coming up with your own questions, your choice!
Built to work with MS Teams and Zoom
Native apps for Teams and Zoom so you never have to leave your existing workflows
No QR Codes
Chat-powered interactions means your audience doesn’t need to scan QR codes or look at another screen to participate. They just type in the chat!
Quickly approved by your IT team
StreamAlive’s apps for Teams and Zoom means that they have been through rigorous quality assurance and client safety reviews. You’ll find everything an IT team needs to approve the app within the organization within your StreamAlive account.
Youve been asked to conduct Complaint handling training for credit card operations and you want to make the session fun and interesting. Lets see how to make that happen!
Putting Your Audience on the Map
Break the ice by using StreamAlives Magic Maps. Ask participants where theyre joining from or share a location they feel has top-notch complaint handling. It gets them talking and you know everyones onboard.
Gauge the Room with Rating Polls
Find out what everyones knowledge of Complaint handling is. Ask them to rate their current understanding on a scale from 1 to 5. Instant feedback, and you know where to dive deeper.
Mood Check with Word Clouds
Use Wonder Words to ask: How do people feel about Complaint handling training? Excited? Nervous? Fearful? Let those thoughts float up in a word cloud.
The Impact of Talking Tiles
Want to see how Complaint handling impacts your attendees' jobs? Let them type their thoughts in the chat and watch as their words colorfully stack on the screen.
Let's Get Specific with Polls
Want to know what part of Complaint handling needs more focus? Use Power Polls to let your audience tell you straight up what they wish to learn more about.
Let the Spinner Wheel Decide
Want to mix it up? Ask for a volunteer to answer a question but let the Spinner Wheel choose who gets to share. Keeps everyone on their toes!
Test the Waters with Quizzes
Throw in a multiple choice question about Complaint handling where only one answer is correct and see whos been paying attention.
Gauge the Room with Rating Polls
Find out what everyones knowledge of Complaint handling is. Ask them to rate their current understanding on a scale from 1 to 5. Instant feedback, and you know where to dive deeper.
Streamlining Questions with Q&A
For a smooth session, let StreamAlive pick up questions directly from the chat. No need for a separate Q&A box; its efficient and organized.
Harnessing Analytics for Improvement
Check out the analytics after your session. See who was most engaged, spot parts where attention dropped, and share insightful stats via Teams or Email.
Use StreamAlive in all your training sessions
StreamAlive isn’t just for
Complaint handling
training,
it can also be used for any instructor-led training session
Explore similar traingin ideas: unlocking the potential of StreamAlive
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Interactions in action
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