Get things rolling by using StreamAlives Magic Maps to ask where everyones joining from. This not only breaks the ice but also makes everyone feel part of the global discussion on complaint handling.

Kick things off by getting a sense of everyones understanding of complaint handling in the context of credit providing. Are they rookies or old hands?

Use Wonder Words to ask your trainees how they feel about todays topic. Are they excited, nervous, or dismissive? This will help shape the tone of your session.

Get attendees talking by asking them to share how complaint handling affects their role. Their responses will light up the screen in a fun, dynamic way-just like a game of Tetris!

Launch a quick poll to find out which aspects of complaint handling theyre eager to dive into first-policy, technique, or communication skills?

Need someone to share their thoughts out loud? Give the Spinner Wheel a whirl and see who luck picks to take the virtual floor!

Pose a challenging multiple-choice question related to complaint handling scenarios. Who will come out on top with the right answer?

Kick things off by getting a sense of everyones understanding of complaint handling in the context of credit providing. Are they rookies or old hands?

No more hunting for questions in a sea of chat messages. StreamAlives Quick Questions feature will ensure no query goes unanswered.

Once the session's done, check out who was most engaged, make notes for next time, and maybe even email those insights to your team. Its all about betterment!