Complaint handling Training for financial services
StreamAlive helps 9x the audience engagement in your Virtual Instructor-led Trainings (VILT).
Make your instructor-led Complaint handling training more fun with polls, word clouds, spinner wheels and more
Works inside your existing PowerPoint presentation
Install the StreamAlive app for PowerPoint and see your slides come to life as people participate in your interactions
AI generates audience interactions for you
Let our AI scan your presentation and automatically come up with relevant questions based on the content. Or spend two hours coming up with your own questions, your choice!
Built to work with MS Teams and Zoom
Native apps for Teams and Zoom so you never have to leave your existing workflows
No QR Codes
Chat-powered interactions means your audience doesn’t need to scan QR codes or look at another screen to participate. They just type in the chat!
Quickly approved by your IT team
StreamAlive’s apps for Teams and Zoom means that they have been through rigorous quality assurance and client safety reviews. You’ll find everything an IT team needs to approve the app within the organization within your StreamAlive account.
You've been asked to conduct Complaint handling training for financial services and you want to make the session fun and interesting. Lets dive into some exciting ways to make that happen.
Magic Maps: Put Your Audience on the Map!
Break the ice by using Magic Maps to kick things off. Get everyone to share a location thats significant to them in their role or during a complaint handling scenario. This can help personalize their learning experience and make them feel more connected.
Rating Polls: Gauge the Knowledge
Find out what everyones knowledge of Complaint handling is. You can ask them to rate their confidence level in dealing with complaints before and after the session. Its a fun way to see their growth!
Wonder Words: Discover Collective Feelings
How do people feel about Complaint handling training? Excited? Intimidated? Scared? Fearful? Dismissive? Use Wonder Words to create a visual representation of their thoughts. Its enlightening and sets the tone for open discussion.
Talking Tiles: The Impact Insight
Ask people what impact Complaint handling has on their job role, and watch their responses become a dynamic visual experience with Talking Tiles. Its a creative way to see what resonates with them most!
Power Polls: Dive Deeper into Interest
Find out what aspect of Complaint handling people want to know more about using Power Polls. Whether its communication skills, empathy, or resolution techniques, this helps steer the session in the right direction.
Winner Wheel: Let Fate Speak
Ask for a volunteer to unmute and answer your question, but let fate decide who will be asked to speak with the Spinner Wheel. It's a fun twist that keeps your audience on their toes.
Quiz Time: Test the Knowledge
Ask the audience a multiple choice question about Complaint handling where only one answer is correct. Its a playful way to encourage participation and see what information sticks.
Rating Polls: Gauge the Knowledge
Find out what everyones knowledge of Complaint handling is. You can ask them to rate their confidence level in dealing with complaints before and after the session. Its a fun way to see their growth!
Q&A: Seamless Interaction
StreamAlive picks up questions directly from the chat, no separate Q&A box required. Address real-time queries from your audience effortlessly and keep the flow of conversation natural and engaging.
Dynamic Analytics: Reflection and Sharing
See how your presentation kept the attention of the audience, discover who the most engaged audience members were, and share results from your interactions on Teams or Email. Analytics provide valuable insights to fine-tune your future sessions.
Use StreamAlive in all your training sessions
StreamAlive isn’t just for
Complaint handling
training,
it can also be used for any instructor-led training session
Explore similar traingin ideas: unlocking the potential of StreamAlive
See how StreamAlive transforms live training with engaging events and interactive sessions across industries.
Interactions in action
(it's free)
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