Break the ice by getting everyone to pinpoint their location with StreamAlives Magic Maps. Ask your trainees where they're tuning in from or, better yet, where they would like to whisk away on a dream escape from all complaints! Who knew maps could be a great conversation starter?

Curious about the team's experience with handling complaints? Toss out a Rating Poll to see where everyone stands. This way, you can gauge confidence levels and tailor your training to best address your audience's needs.

Lets see what comes to mind when everyone hears 'complaint handling'. Excited? Overwhelmed? StreamAlives Wonder Words will help us create a word cloud, and you'll see the clusters of anticipation or dread.

Want to dig deeper? Use Talking Tiles to have trainees express how complaint handling fits in their roles. Visualized opinions falling into place can reveal just how intertwined this skill is across different job functions. It's like a Tetris of thoughts!

Fire up a Power Poll to find out which facets of complaint handling everyone wants to dive deeper into. Maybe it's tone of voice? Or responding to aggressive clients? This way, we steer the session in the direction most beneficial to the group.

Time to add some fun suspense. Use the Spinner Wheel to call on a volunteer to share their personal experience with complaint handling. It's participation roulette!

Test the waters with a fun Quiz! Ask your audience a question like, 'What's the most important aspect of resolving a complaint?' and see who hits 'show correct answer'.

Curious about the team's experience with handling complaints? Toss out a Rating Poll to see where everyone stands. This way, you can gauge confidence levels and tailor your training to best address your audience's needs.

StreamAlive helps you capture all those burning questions from the chat with its Q&A feature. That way, no great ask goes unnoticed! Your trainees get to express their queries effortlessly.

Post-training, you'll want to see if you aced the engagement game. StreamAlives analytics let you peek into your sessions interaction levels, spotlight the most engaged participants, and share all that juicy data with your team. Perfect for high-fiving each other post-session!