Break the ice and kick things off by asking participants to share their locations on the Magic Maps. Start with 'Where are you joining from?' to bring everyone together from their unique corners of the globe.

Gauge everyones current understanding with a Rating Poll on their knowledge of Complaint handling. This will help you tailor your training to focus on what they need the most.

Get a sense of participants' initial feelings about Complaint handling with Wonder Words. Are they Excited? Intimidated? Anxious? This will guide the tone of your session.

Invite participants to share how Complaint handling impacts their job roles using Talking Tiles. Let their stories animate the screen and enrich the learning with personal experiences.

Use a Poll to discover which aspect of Complaint handling participants are most eager to explore. This will help you focus on topics that matter most to your audience.

Want a lively discussion? Use the Spinner Wheel to select a volunteer from those willing to unmute and share their thoughts or questions. It adds a fun, unpredictable element to your session!

Use a Quiz to pose a multiple choice question about Complaint handling. Only one answer is correct, and revealing it will engage participants in a lively discussion or a knowledge check.

Gauge everyones current understanding with a Rating Poll on their knowledge of Complaint handling. This will help you tailor your training to focus on what they need the most.

With StreamAlives Q&A feature, capture everyones burning questions right from the chat without needing a separate Q&A box. This ensures all voices are heard and addressed during your session.

Check how your presentation kept the attention of the audience, discover who was most engaged, and share interaction results via Teams or Email. You'll know exactly where to refine for next time.