Kick things off by breaking the ice and getting your audience on the map! Use the Magic Maps feature to ask, 'Where are you joining us from today?' It's great for participants to see their locations globally represented in real time.

Quickly find out what everyones knowledge of Complaint handling is by asking them to rate their expertise on a scale of 1-10. This gives you a snapshot of the room's understanding in just a few seconds.

Get a sense of how people feel about Complaint handling training. Are they excited, intimidated, or indifferent? Type the question and watch the responses form a fascinating word cloud.

Ask your audience what impact Complaint handling has on their job role and see their descriptions fall onto the screen as talking tiles. It's a dynamic way to see how their roles connect to the topic.

Run a poll to find out which aspect of Complaint handling your participants are most interested in learning about. This helps tailor your session to address the most pressing needs.

Want to get someone to unmute and share a story? Use the Spinner Wheel to let fate decide who will speak up from among your participants. It's a fun and fair way to balance participation.

Test your audience with a multiple-choice question about a key Complaint handling principle. Only one correct answer! It's a light-hearted way to reinforce learning and keep everyone on their toes.

Quickly find out what everyones knowledge of Complaint handling is by asking them to rate their expertise on a scale of 1-10. This gives you a snapshot of the room's understanding in just a few seconds.

StreamAlive captures questions directly from the chat, streamlining your Q&A sessions without needing a separate box. Address concerns and clarify doubts instantly.

See how your session kept the audience's attention and who the most engaged participants were. You can even share the insights on Teams or through Email post-session. It's all about refining for next time!