Kick off your training with a splash using Magic Maps. Ask your tax advisor trainees where they are joining from, or even where they imagine handling their toughest complaint. Its a clever way to connect everyone right from the start!

Use Rating Polls to quickly assess how confident your audience feels about tackling complaints. Are they seasoned professionals or do they think "Yikes, I need help!"? This sets the stage for you to tailor your session better.

Throw in a Word Cloud interaction and ask how folks feel about complaint handling. Watch words like 'challenging' or 'exciting' pop up, giving you real-time insight into their emotions and mindsets.

Get everyone sharing the real impact of complaint handling on their role with Talking Tiles. Their tales will appear as falling tiles, bringing their stories quite literally on screen!

Want to know what part of complaint handling spins their wheels? Use a Poll to find out if its documentation or face-to-face interaction that they want to crack. Now you know where to focus your energy.

Why not add an element of surprise with a Spinner Wheel? Pick a voluntary speaker to share their experience or answer a question. Watch anticipation build and engagement soar!

Bake in some Quiz questions about best practices in complaint handling. Make it competitive and reveal the correct answers live-turn learning into a dynamic and competitive game.

Use Rating Polls to quickly assess how confident your audience feels about tackling complaints. Are they seasoned professionals or do they think "Yikes, I need help!"? This sets the stage for you to tailor your session better.

Ditch the separate Q&A pane because StreamAlive catches questions from the chat seamlessly. You get to focus on answers while it handles the messy bits!

Dive into StreamAlive's analytics after your session to see which parts had everyone buzzing and discover your top fans. Use this goldmine of info to polish your future sessions and wow your tax advisor trainees even more!