Imagine kicking off your session by asking your agents, "Where in the world are you joining us from?" or "What's your dream travel destination?" Use StreamAlive's Magic Maps to plot their responses on a live world map. It's an instant crowd-pleaser and a great icebreaker to get everyone chiming in right from the start!

Start by gauging your crew's familiarity with Custom AI. Ask them to rate their knowledge on a scale from 1 to 5 using StreamAlives Rating Polls. Not only does this give you a feel for their understanding, but it also helps tailor your session to their needs.

Want to know how your audience feels about Custom AI training? Use Wonder Words to create a real-time word cloud. Ask them to describe AI in one word. Are they excited? Nervous? You'll see the dominant sentiments pop up instantly!

Engage your agents by asking them, "How do you think AI will change your role?" As they answer in the chat, their messages cascade down the screen like Tetris tiles. This not only captures their thoughts but also makes the session visually engaging and fun!

Curious about what your team wants to know more about? Use a Power Poll to ask! Whether it's AI features, benefits, or challenges, let them vote on the topic of their choice so you can dive deeper into what matters to them.

Liven up your session by using the Spinner Wheel to pick a volunteer. Say you need someone to share a thought aloud - instead of the same few voices, let the Wheel decide. Its random, fair, and injects a bit of excitement!

Test your agents' knowledge with a fun quiz on Custom AI. Use quiz interactions to ask multiple-choice questions, and reveal the correct answers live. Its a great way to reinforce learning and keep things interactive.

Start by gauging your crew's familiarity with Custom AI. Ask them to rate their knowledge on a scale from 1 to 5 using StreamAlives Rating Polls. Not only does this give you a feel for their understanding, but it also helps tailor your session to their needs.

With StreamAlive's Q&A feature, seamlessly pick questions from the chat and address them on the fly. No need to sift through endless messages or manage a separate Q&A box. It keeps things organized and flowing smoothly.

After the session, use StreamAlive's Analytics to see how engaged your call center agents were. Find out which parts of your session hit the mark or which could use some tweaking. Plus, spot your most participative agents - they might just be your next big stars! Share your session outcomes easily with Teams or via email.