Virtual Instructor-led Training

Customer service Training for accountants

StreamAlive helps 9x the audience engagement in your Virtual Instructor-led Trainings (VILT).

Make your instructor-led Customer service training more fun with polls, word clouds, spinner wheels and more

Works inside your existing PowerPoint presentation

Install the StreamAlive app for PowerPoint and see your slides come to life as people participate in your interactions

AI generates audience interactions for you

Let our AI scan your presentation and automatically come up with relevant questions based on the content. Or spend two hours coming up with your own questions, your choice!

Built to work with MS Teams and Zoom

Native apps for Teams and Zoom so you never have to leave your existing workflows

No QR Codes

Chat-powered interactions means your audience doesn’t need to scan QR codes or look at another screen to participate. They just type in the chat!

Quickly approved by your IT team

StreamAlive’s apps for Teams and Zoom means that they have been through rigorous quality assurance and client safety reviews. You’ll find everything an IT team needs to approve the app within the organization within your StreamAlive account.

Youve been asked to conduct Customer service training for accountants and you want to make the session fun and interesting. Lets see how to make that happen.

Magic map

Map The World Together

Break the ice by asking your attendees Where are you tuning in from?. Use Magic Maps to create a lively visual of all your attendees locations around the globe. This isn't just fun; it sets the stage for global perspectives on Customer service.

Ratings Poll

Rate That Service Knowledge

Gauge your audience's Customer service knowledge by having them rate their confidence level in handling service-related queries. Use the Rating Poll to get instant feedback and tailor your training accordingly.

Word Cloud

Service Emotions Word Cloud

Whats the vibe about Customer service training among accountants? Are they excited, nervous or intrigued? Collect these feelings into a Word Cloud to visually capture and address the common sentiments in the room.

Talking Tiles

Impact Talking Tiles

Get accountants to express how Customer service impacts their daily work and see these insights cascade down the screen. Talking Tiles make these personalized messages stand out, creating a visual tapestry of real experiences.

Poll

Explore Customer Service Interests

Curious about which aspect of Customer service your audience wants to dive deeper into? Poll them! From complaint handling to building client relationships, these insights guide your session focus.

Spinner Wheel

Chance Volunteering

Spice up interaction by using the Spinner Wheel to select an unwitting volunteer to share their story or answer a question. It keeps the energy up and gives everyone a chance to contribute without pressure.

multiple choice

Service Trivia Time

Who doesn't love a good quiz? Test your audience with a multiple-choice question related to Customer service best practices. Use the Quiz feature for a fun learning check-in.

Rating Poll

Rate That Service Knowledge

Gauge your audience's Customer service knowledge by having them rate their confidence level in handling service-related queries. Use the Rating Poll to get instant feedback and tailor your training accordingly.

Q&A

Seamless Q&A

Streamline your Q&A by using StreamAlive that captures questions right out of the chat. No need for awkward pauses or missed questions, ensuring every inquiry is addressed smoothly.

Analytics & Reports

Engagement Insights

Post-session, dive into the data to see which parts of your training resonated most. Learn who was most engaged, then share these findings with your team to refine future sessions.

Use StreamAlive in all your training sessions

StreamAlive isn’t just for

Customer service

training,

it can also be used for any instructor-led training session

Explore similar traingin ideas: unlocking the potential of StreamAlive

See how StreamAlive transforms live training with engaging events and interactive sessions across industries.

See StreamAlive's
Interactions in action
(it's free)