Break the ice with your audience and kick things off by asking everyone to share their geographic location. Use StreamAlive's Magic Maps to plot their responses in real-time. It's a great way to see where everyone is tuning in from and adds a personal touch to your session. You can even ask them to share their favorite vacation spot or where they would love to travel next.

Figure out how familiar your participants are with Customer service in banking by using a Rating Poll. Ask them to rate their knowledge on a scale from 1 to 10. This will give you insight into where you need to focus your efforts in the training session.

How do people feel about Customer service training? Are they excited, intimidated, or perhaps indifferent? Use Wonder Words to create a word cloud that captures the initial feelings of your audience towards the training.

Get a deeper understanding by asking your participants to share how Customer service impacts their job role. Talking Tiles will bring their responses to life, turning their words into an engaging visual display as the conversation unfolds.

Use Power Polls to find out what aspect of Customer service people want to know more about. Ask your audience to choose topics theyre most interested in, such as conflict resolution, communication skills, or empathy in customer service.

Who will be your volunteer to unmute and answer a question? Let fate decide! Use the Spinner Wheel to choose someone randomly, adding a fun and spontaneous element to your session.

Quiz your audience on important Customer service concepts with a multiple-choice question. Use StreamAlives Quiz feature to see how much they already know and clarify any misconceptions by revealing the correct answer.

Figure out how familiar your participants are with Customer service in banking by using a Rating Poll. Ask them to rate their knowledge on a scale from 1 to 10. This will give you insight into where you need to focus your efforts in the training session.

StreamAlives Q&A feature seamlessly picks up questions directly from the chat. There's no need for a separate Q&A box, making it easy for you to address audience inquiries during the session.

With StreamAlive's analytics, you can see which part of your presentation kept the audience engaged, discover who your star participants were, and share insights with your team via Teams or Email. This is your secret to continual improvement!