Customer service Training for brokerages
StreamAlive helps 9x the audience engagement in your Virtual Instructor-led Trainings (VILT).
Make your instructor-led Customer service training more fun with polls, word clouds, spinner wheels and more
Works inside your existing PowerPoint presentation
Install the StreamAlive app for PowerPoint and see your slides come to life as people participate in your interactions
AI generates audience interactions for you
Let our AI scan your presentation and automatically come up with relevant questions based on the content. Or spend two hours coming up with your own questions, your choice!
Built to work with MS Teams and Zoom
Native apps for Teams and Zoom so you never have to leave your existing workflows
No QR Codes
Chat-powered interactions means your audience doesn’t need to scan QR codes or look at another screen to participate. They just type in the chat!
Quickly approved by your IT team
StreamAlive’s apps for Teams and Zoom means that they have been through rigorous quality assurance and client safety reviews. You’ll find everything an IT team needs to approve the app within the organization within your StreamAlive account.
Youve been asked to conduct Customer service training for brokerages, and you want to make the session fun and interesting. Lets see how to make that happen!
Put Your Attendees on the Map
Start your session with a Magic Map! Ask your audience where theyre joining from or where their dream travel destination would be. Its a great way to break the ice and get everyone involved from the get-go.
Get a Feel for the Room
Use Rating Polls to gauge everyones existing knowledge of Customer service. Are they beginners, experts, or somewhere in between? This info helps you tailor your content right then and there!
Capture the Mood
Create a Word Cloud to find out how attendees feel about Customer service training. Are they excited, intimidated, or just here for the donuts? Seeing their words fill the screen makes it all more real!
Bring Conversations to Life
With Talking Tiles, ask participants what impact Customer service has on their roles. As they type, their insights appear in falling tiles-turning thoughts into a visual treat!
Pinpoint Interests
Launch a Power Poll to see which part of Customer service people are most curious about. Maybe its handling difficult clients or mastering that perfect phone voice.
Spin Your Way to Engagement
Introduce some spontaneity with the Spinner Wheel. Ask a question and then spin the wheel to see who gets to share their thoughts with the group!
Test Their Knowledge
Use a Quiz to pose a multiple-choice question about Customer service, and let everyone pick what they think is right. The stakes? Bragging rights and a gold star!
Get a Feel for the Room
Use Rating Polls to gauge everyones existing knowledge of Customer service. Are they beginners, experts, or somewhere in between? This info helps you tailor your content right then and there!
Seamless Q&A
No need for those separate chat boxes. StreamAlive smartly picks questions directly from the chat, keeping you in the flow without tech hiccups.
Wrap it Up with Insights
With Analytics, see who was super engaged and how well your presentation went. Share these insights with your team or just use it to plan your next stellar session.
Use StreamAlive in all your training sessions
StreamAlive isn’t just for
Customer service
training,
it can also be used for any instructor-led training session
Explore similar traingin ideas: unlocking the potential of StreamAlive
See how StreamAlive transforms live training with engaging events and interactive sessions across industries.
Interactions in action
(it's free)
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