Virtual Instructor-led Training

Customer service Training for clearing houses

StreamAlive helps 9x the audience engagement in your Virtual Instructor-led Trainings (VILT).

Make your instructor-led Customer service training more fun with polls, word clouds, spinner wheels and more

Works inside your existing PowerPoint presentation

Install the StreamAlive app for PowerPoint and see your slides come to life as people participate in your interactions

AI generates audience interactions for you

Let our AI scan your presentation and automatically come up with relevant questions based on the content. Or spend two hours coming up with your own questions, your choice!

Built to work with MS Teams and Zoom

Native apps for Teams and Zoom so you never have to leave your existing workflows

No QR Codes

Chat-powered interactions means your audience doesn’t need to scan QR codes or look at another screen to participate. They just type in the chat!

Quickly approved by your IT team

StreamAlive’s apps for Teams and Zoom means that they have been through rigorous quality assurance and client safety reviews. You’ll find everything an IT team needs to approve the app within the organization within your StreamAlive account.

So, youve been asked to conduct Customer service training for clearing houses and you want to make the session fun and interesting. Lucky for you, we have the perfect solution to elevate your training session.

Magic map

Magic Maps: Put Your Audience on the Map!

Start your session by breaking the ice. Use Magic Maps to ask, "Where in the world are you joining us from today?" This visual map activity will not only engage but also connect your audience right at the beginning.

Ratings Poll

Rate Your Knowledge: Learn Together

Ever wondered about your audience's pre-training knowledge? Use a Rating Poll to quickly grasp how confident they feel about Customer service. It's a great way to tailor your content on the spot.

Word Cloud

Word Cloud: Gauge the Mood!

How do people feel about Customer service training? Excited? Intimidated? Scared? Use the Word Cloud to see which emotions pop up the most. This also helps in addressing concerns early in the session.

Talking Tiles

Engage with Talking Tiles!

Ask people to share how Customer service impacts their job role. With Talking Tiles, watch their responses elegantly cascade down the screen, turning ideas into a visual story.

Poll

Power Polls: What More Do You Want to Learn?

Curious what your audience is most interested in? Use Power Polls to find out the aspect of Customer service they wish to dive deeper into. It's a quick check to align their needs with your session.

Spinner Wheel

A Pop of Surprise: Spinner Wheel

Need a volunteer to demo a task? Instead of picking someone the old-fashioned way, let the Spinner Wheel surprise everyone by choosing a participant randomly. It adds a fun, engaging twist!

multiple choice

Test the Waters with a Quiz!

Engage your audience by asking them a multiple-choice question about Customer service standards. Only one answer is correct, so let's see who gets it right!

Rating Poll

Rate Your Knowledge: Learn Together

Ever wondered about your audience's pre-training knowledge? Use a Rating Poll to quickly grasp how confident they feel about Customer service. It's a great way to tailor your content on the spot.

Q&A

Seamless Q&A with StreamAlive

StreamAlive makes Q&A effortless by picking up questions directly from the chat. No need for a separate box-keep the conversation flowing smoothly!

Analytics & Reports

Analytics: Reflect and Improve

Post-session, review how engaged your participants were, identify the most active members, and easily share these insights with your team via Teams or Email. Elevate your next training with these findings!

Use StreamAlive in all your training sessions

StreamAlive isn’t just for

Customer service

training,

it can also be used for any instructor-led training session

Explore similar traingin ideas: unlocking the potential of StreamAlive

See how StreamAlive transforms live training with engaging events and interactive sessions across industries.

See StreamAlive's
Interactions in action
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