Start things off with a splash using Magic Maps. Ask your folks, "Wheres everyone tuning in from today?" Instantly bring your team onto a global map-makes everyone feel truly global, right? Add some fun, ask them a dream destination theyd love to visit!

Lets see where everyone stands! Fire up a Rating Poll to ask, "On a scale of 1-10, how familiar are you with our Customer Service standards?" Giving you an instant read of the room can ensure your training is on point.

Wonder Words will show you the vibe of your room. Ask something simple like, "How does todays training make you feel?" Watch as words like "excited," "nervous," or "ready" pop out on your screen, giving you the pulse of the team.

Boost involvement with Talking Tiles. Prompt your team with: "How does Customer Service impact your role?" and watch their thoughts tumble onto the screen like a vibrant mosaic turning chatter into a visual spectacle.

Ever wondered what topics hook your teams interest? Use Power Polls and ask, "Which Customer Service topic are you most eager to dive into today?" This way, you'll have a tailored training session ready to go!

Add a dash of surprise with the Spinner Wheel. Need someone to share an experience? Spin the wheel, let fate pick a team member to unmute and chat. It's lively and ensures everyones on the edge of their seat!

Time for a pop quiz! Toss a multiple-choice question at them like, "Whats the absolute must in any Customer Service interaction?" Real-time results show whos got it and who needs a bit more time in the learning lane.

Lets see where everyone stands! Fire up a Rating Poll to ask, "On a scale of 1-10, how familiar are you with our Customer Service standards?" Giving you an instant read of the room can ensure your training is on point.

StreamAlive has your back! Questions pop up straight from the chat. No faffing around with separate Q&A boxes! Your Q&A is smooth, organized, and ensures no burning questions go unanswered.

After your session, dig into StreamAlive's Analytics. See who was the chatterbox, who zoned out, and what parts were a hit! Great insights you can share via Teams or Email to make your next session even better.