Break the ice by kicking things off with Magic Maps. Ask your participants, "Where are you joining from today?" or "Share an earth city that has shaped your career." Watching those answers plot in real-time can be a lively start and reminder of your global audience.

Use Rating Polls to find out what everyones level of Customer service knowledge is. This can help you tailor your session, ensuring you pitch it just right, and maybe even rework on-the-fly if needed.

How do people feel about Customer service training? Excited? Intimidated? With Wonder Words, you can capture these emotions in a word cloud to see what you're working with. Its a quick and colorful way to gauge the rooms vibe.

Ask your participants what impact Customer service has on their job role. Watch their detailed thoughts cascade onto the screen as Talking Tiles, adding a dynamic, visual dimension to their insights.

Use Power Polls to find out what aspect of Customer service people are dying to know more about-maybe complaint handling, communication skills, or empathy towards clients.

Want to ask someone to volunteer an answer? Spin the Winner Wheel and let fate decide who gets to unmute and take the stage. It adds a bit of thrill to your session!

Pose a multiple choice question about Customer service basics, such as "How should one handle an irate customer?" Let participants test their knowledge during the session with this interactive format.

Use Rating Polls to find out what everyones level of Customer service knowledge is. This can help you tailor your session, ensuring you pitch it just right, and maybe even rework on-the-fly if needed.

No need to scan the chatter; StreamAlive's Quick Q&A grabs questions directly from the chat and puts them on screen, ensuring no one's voice goes unheard.

Check out how well your presentation captured attention-discover the most engaged members and share interaction results on Teams or Email. Its the perfect way to continuously improve your training sessions.