Customer service Training for crypto exchanges
StreamAlive helps 9x the audience engagement in your Virtual Instructor-led Trainings (VILT).
Make your instructor-led Customer service training more fun with polls, word clouds, spinner wheels and more
Works inside your existing PowerPoint presentation
Install the StreamAlive app for PowerPoint and see your slides come to life as people participate in your interactions
AI generates audience interactions for you
Let our AI scan your presentation and automatically come up with relevant questions based on the content. Or spend two hours coming up with your own questions, your choice!
Built to work with MS Teams and Zoom
Native apps for Teams and Zoom so you never have to leave your existing workflows
No QR Codes
Chat-powered interactions means your audience doesn’t need to scan QR codes or look at another screen to participate. They just type in the chat!
Quickly approved by your IT team
StreamAlive’s apps for Teams and Zoom means that they have been through rigorous quality assurance and client safety reviews. You’ll find everything an IT team needs to approve the app within the organization within your StreamAlive account.
You've been asked to conduct Customer Service training for crypto exchanges and you want to make the session fun and interesting. Lets see how StreamAlive can make that happen!
Put Your Audience on the Map
Kick things off by breaking the ice-ask your participants where on the planet they're tuning in from using Magic Maps. This not only warms them up but also builds a sense of community as everyone sees their pin on a real-time global map!
Gauge Everyones Knowledge
Use Rating Polls to get a quick snapshot of everyone's understanding of Customer Service in crypto-it could be 'Expert', 'Intermediate', or 'Newbie'. This way, you can tailor your session to your audience's knowledge levels.
Capture the Vibes
Wonder Words can create a real-time word cloud of how folks feel about Customer Service in crypto exchanges. Are they excited? Intimidated? This visual can help you adjust your tone and pace accordingly.
Let Thoughts Fall Like Tetris
Talking Tiles are awesome for capturing detailed thoughts or stories from participants. Ask them what impact Customer Service has on their job roles, and watch their responses turn into a dynamic Tetris-like visual!
Find Out What They Care About
Polls are great for identifying areas of Customer Service that participants are most interested in. Maybe it's conflict resolution, or maybe its communication skills with crypto users. Tailor your upcoming discussion to these interests.
Let Fate Choose the Speaker
Looking to get someone to share their thoughts verbally? Use the Spinner Wheel to randomly pick a volunteer. This keeps everyone on their toes and drums up excitement!
Test Their Knowledge
Inject some fun and challenge by quizzing your audience on a specific aspect of Customer Service. Maybe have a multiple-choice question about effective communication where only one answer is correct. Encourage friendly competition!
Gauge Everyones Knowledge
Use Rating Polls to get a quick snapshot of everyone's understanding of Customer Service in crypto-it could be 'Expert', 'Intermediate', or 'Newbie'. This way, you can tailor your session to your audience's knowledge levels.
Effortless Q&A
With StreamAlives Q&A feature, participant questions get picked directly from the chat. No need to juggle between chat and a separate Q&A box-just focus on addressing the queries.
See the Bigger Picture
Post-session, dive into analytics to see how engaged your audience was. Find out which parts captivated them, who were your most engaged participants, and share these insights easily on Teams or via email.
Use StreamAlive in all your training sessions
StreamAlive isn’t just for
Customer service
training,
it can also be used for any instructor-led training session
Explore similar traingin ideas: unlocking the potential of StreamAlive
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Interactions in action
(it's free)
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