Break the ice by asking participants to pin their location on StreamAlive's Magic Maps. Try questions like, "Where are you tuning in from today?" or "Which city do you think has the best detective stories?" Its a cool way to visualize your group and get everyone feeling connected.

Kick things off by asking everyone to rate their knowledge of customer service practices on a scale from 1 to 5. Its a quick visual way to understand where everyone stands.

Create a word cloud to see how participants feel about customer service training. Encourage them to throw in words like "excited," "curious," or even "nervous." Watch common sentiments grow as bigger words in real-time.

Use Talking Tiles to ask people about the impact customer service practices have had on their roles. As they share stories, watch their responses cascade down the screen in true Tetris style!

Run a poll to discover which aspects of customer service participants are keen to learn more about. Ask them to choose from options like "communication skills," or "problem-solving techniques."

Use the Spinner Wheel when you need someone to unmute and share. Pose a question and let the wheel decide who will speak on behalf of fate!

Test your audience's knowledge with a fun multiple-choice quiz. Toss out a question about customer service practices where only one answer is correct and celebrate the insightful ones!

Kick things off by asking everyone to rate their knowledge of customer service practices on a scale from 1 to 5. Its a quick visual way to understand where everyone stands.

Don't stress about missing questions. With StreamAlive's automatic Q&A capture, just relax and answer what pops up from the chat. No separate box juggling.

After the training, use StreamAlives analytics to see which sections kept folks hooked, note your top fans, and easily share the engagement report with your team via email for extra bragging rights.