Fraud prevention & detection Training for bank customer service teams
StreamAlive helps 9x the audience engagement in your Virtual Instructor-led Trainings (VILT).
Make your instructor-led Fraud prevention & detection training more fun with polls, word clouds, spinner wheels and more
Works inside your existing PowerPoint presentation
Install the StreamAlive app for PowerPoint and see your slides come to life as people participate in your interactions
AI generates audience interactions for you
Let our AI scan your presentation and automatically come up with relevant questions based on the content. Or spend two hours coming up with your own questions, your choice!
Built to work with MS Teams and Zoom
Native apps for Teams and Zoom so you never have to leave your existing workflows
No QR Codes
Chat-powered interactions means your audience doesn’t need to scan QR codes or look at another screen to participate. They just type in the chat!

Quickly approved by your IT team
StreamAlive’s apps for Teams and Zoom means that they have been through rigorous quality assurance and client safety reviews. You’ll find everything an IT team needs to approve the app within the organization within your StreamAlive account.

Youve been asked to conduct Fraud prevention & detection training for bank customer service teams and you want to make the session fun and interesting. Lets see how to make that happen.
Map Adventures
Start with an icebreaker using Magic Maps. Ask your participants, "Where are you joining us from?" or "Share a location with a memorable encounter with fraud?" Allow them to immerse themselves by seeing their responses charted globally, setting a lively tone for the training.

Understanding Knowledge Levels
Use a Rating Poll to gauge the audiences grasp of fraud prevention basics right at the beginning. Ask, "On a scale of 1-10, how familiar are you with fraud detection techniques?" This will give you insights into how much detail you need to go into during your training.

Building the Fraud Vocabulary
Use a Wonder Word cloud to gather one-word responses on their feelings towards fraud prevention. Are they 'Interested'? 'Cautious'? 'Overwhelmed'? This can help you customize your session to address apprehensions or enthusiasm levels.

Impact on Roles
Engage the audience by asking them to jot down how fraud prevention impacts their daily work. Use Talking Tiles to visually cascade their answers on the screen, fostering a deeper connection and understanding among the group.

Curiosity Poll
Explore what your participants are hungry to learn more about. Run a Power Poll asking, "Which area of fraud prevention would you like to delve into deeper?", giving options like 'Identity Theft', 'Credit Card Fraud', or 'Internal Controls'.

Choosing the Voice
Add some suspense with the Spinner Wheel. When its time to unmute and discuss scenarios, use it to randomly choose a participant to share their insights or experiences. Its a fun way to keep everyone on their toes.

Fraud IQ Check
Test their knowledge with a quick Quiz. Pose a multiple-choice question-"Which of these is NOT a common method of fraud?"-to bolster learning and retention.

Understanding Knowledge Levels
Use a Rating Poll to gauge the audiences grasp of fraud prevention basics right at the beginning. Ask, "On a scale of 1-10, how familiar are you with fraud detection techniques?" This will give you insights into how much detail you need to go into during your training.

Instant Interactions
With Q&A, let StreamAlive lift the burden of tracking questions. As they roll in via chat, handle them seamlessly without jumping between screens, maintaining a smooth flow to your training.

Feedback and Improvement Loop
Post-session, examine analytics to see which parts of your training were most effective. Share your engagement data via Teams or email to get constructive feedback and spot passionate participants who engage the most.











Use StreamAlive in all your training sessions
StreamAlive isn’t just for
Fraud prevention & detection
training,
it can also be used for any instructor-led training session
Explore similar traingin ideas: unlocking the potential of StreamAlive
See how StreamAlive transforms live training with engaging events and interactive sessions across industries.
Interactions in action
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