Fraud prevention & detection Training for insurance customer service teams
StreamAlive helps 9x the audience engagement in your Virtual Instructor-led Trainings (VILT).
Make your instructor-led Fraud prevention & detection training more fun with polls, word clouds, spinner wheels and more
Works inside your existing PowerPoint presentation
Install the StreamAlive app for PowerPoint and see your slides come to life as people participate in your interactions
AI generates audience interactions for you
Let our AI scan your presentation and automatically come up with relevant questions based on the content. Or spend two hours coming up with your own questions, your choice!
Built to work with MS Teams and Zoom
Native apps for Teams and Zoom so you never have to leave your existing workflows
No QR Codes
Chat-powered interactions means your audience doesn’t need to scan QR codes or look at another screen to participate. They just type in the chat!
Quickly approved by your IT team
StreamAlive’s apps for Teams and Zoom means that they have been through rigorous quality assurance and client safety reviews. You’ll find everything an IT team needs to approve the app within the organization within your StreamAlive account.
You've been asked to conduct Fraud prevention & detection training for insurance customer service teams and you want to make the session fun and interesting. Let's see how to make that happen.
Mapping It Out
Use Magic Maps to break the ice! Ask your audience something like, Where are you joining us from as you learn about fraud detection? Watching those pins pop up on the map in real-time is a neat way to kick off your session and make everyone feel connected.
Getting A Feel For The Room
Kick off with a Rating Poll to gauge everyones knowledge on Fraud prevention & detection. Ask something like, On a scale of 1-10, how confident are you about detecting fraud? This way, you not only engage them but also get a sense of the group's experience level.
Word Cloud Wonders
Fire up Wonder Words to find out peoples sentiments about Fraud prevention & detection training. Are they excited? Nervous? In the word cloud, the biggest words are the ones everyones thinking-quite literally on their mind.
Impactful Conversations
Use Talking Tiles to ask people what impact Fraud prevention & detection has on their job role. Watching their responses cascade down in Tetris-style tiles is sure to spice things up!
Poll Opinions
Wondering what your team wants to learn about? A simple Poll can uncover your audiences interests. Ask something like, Which aspect of Fraud prevention & detection do you want to dive deeper into? and let them steer the session direction.
Spin to Speak
Fate can be both fun and fair! Use the Spinner Wheel to select an audience member at random to speak up or answer a question. Keep everyone on their toes with a spin!
Test Their Knowledge
Put your audience to the test with a Quiz on detection methods or recent fraud cases. Ask them a multiple choice question and reveal the correct answer-keep it light but educational!
Getting A Feel For The Room
Kick off with a Rating Poll to gauge everyones knowledge on Fraud prevention & detection. Ask something like, On a scale of 1-10, how confident are you about detecting fraud? This way, you not only engage them but also get a sense of the group's experience level.
Questions, Anyone?
No more scrambling to keep track of questions. With StreamAlive, questions appear directly from the chat. It keeps things flowing and makes sure no question goes unnoticed.
Review and Reflect
Post-session, dive into the Analytics to see how engaged your audience was. Spot your top fans and share the results via Teams or Email. This feedback loop is gold for planning your next session.
Use StreamAlive in all your training sessions
StreamAlive isn’t just for
Fraud prevention & detection
training,
it can also be used for any instructor-led training session
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Interactions in action
(it's free)
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