Role-based AI Training for call center agents
StreamAlive helps 9x the audience engagement in your Virtual Instructor-led Trainings (VILT).
Make your instructor-led Role-based AI training more fun with polls, word clouds, spinner wheels and more
Works inside your existing PowerPoint presentation
Install the StreamAlive app for PowerPoint and see your slides come to life as people participate in your interactions
AI generates audience interactions for you
Let our AI scan your presentation and automatically come up with relevant questions based on the content. Or spend two hours coming up with your own questions, your choice!
Built to work with MS Teams and Zoom
Native apps for Teams and Zoom so you never have to leave your existing workflows
No QR Codes
Chat-powered interactions means your audience doesn’t need to scan QR codes or look at another screen to participate. They just type in the chat!
Quickly approved by your IT team
StreamAlive’s apps for Teams and Zoom means that they have been through rigorous quality assurance and client safety reviews. You’ll find everything an IT team needs to approve the app within the organization within your StreamAlive account.
You've been tasked to conduct Role-based AI training for call center agents, and you're probably thinking, "How can we make this fun and not just another slide show?" Let's dig into some ideas to spice things up.
Put Your Audience on the Map
Start off by breaking the ice using Magic Maps. Ask the agents where in the world they'd love to visit if emote working was possible and see those dream locations light up on the map.
Gauge the Room
Kick off the session by asking agents to rate their knowledge of Role-based AI on a scale from 1 to 5. It's a quick way to see where everyone stands.
Measure the Mood
Create a word cloud with their emotions about the training. Are they excited? Anxious? Get a visual feel with Wonder Words.
Dynamic Discussions
Encourage agents to share how AI impacts their role with Talking Tiles. As they type their thoughts, watch ideas cascade down the screen.
Discover Learning Interests
Use Power Polls to let agents choose which AI topic they are most curious about. Tailor your session based on their input.
Let Fate Decide
Use the Spinner Wheel to select an agent at random to share their AI insights. Adds a fun game-like element to the session.
Knowledge Check
Test the agents with a quiz on AI concepts discussed. You can even reveal the correct answers to score some interactive learning moments.
Gauge the Room
Kick off the session by asking agents to rate their knowledge of Role-based AI on a scale from 1 to 5. It's a quick way to see where everyone stands.
Seamless Q&A
StreamAlives Q&A feature effortlessly grabs questions from the chat for you. There's no need for a separate Q&A box anymore - smooth sailing.
Measure Your Impact
With StreamAlive's analytics, see who stayed engaged, share the highlights with your team, and understand what worked best during your training session.
Use StreamAlive in all your training sessions
StreamAlive isn’t just for
Role-based AI
training,
it can also be used for any instructor-led training session
Explore similar traingin ideas: unlocking the potential of StreamAlive
See how StreamAlive transforms live training with engaging events and interactive sessions across industries.
Interactions in action
(it's free)
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