Truth in Lending Act (TILA) Training for insurance customer service teams
StreamAlive helps 9x the audience engagement in your Virtual Instructor-led Trainings (VILT).
Make your instructor-led Truth in Lending Act (TILA) training more fun with polls, word clouds, spinner wheels and more
Works inside your existing PowerPoint presentation
Install the StreamAlive app for PowerPoint and see your slides come to life as people participate in your interactions
AI generates audience interactions for you
Let our AI scan your presentation and automatically come up with relevant questions based on the content. Or spend two hours coming up with your own questions, your choice!
Built to work with MS Teams and Zoom
Native apps for Teams and Zoom so you never have to leave your existing workflows
No QR Codes
Chat-powered interactions means your audience doesn’t need to scan QR codes or look at another screen to participate. They just type in the chat!

Quickly approved by your IT team
StreamAlive’s apps for Teams and Zoom means that they have been through rigorous quality assurance and client safety reviews. You’ll find everything an IT team needs to approve the app within the organization within your StreamAlive account.

Youve been asked to conduct Truth in Lending Act (TILA) training for insurance customer service teams and you want to make the session fun and interesting. Lets see how to make that happen.
Put Everyone on the Map
Kick off your TILA training by asking, "Where is everyone joining from?" and use StreamAlive's Magic Maps to plot their locations in real-time. It's a fantastic way to break the ice and show your team where everyone's tuning in from while discussing how lending laws affect different areas.

Gauge Knowledge Levels
Start with a Rating Poll to assess your teams current understanding of the Truth in Lending Act. Ask them to rate their knowledge on a scale from 1 to 5. This way, you can tailor your session to address gaps and ensure everybody's on the same wavelength.

Capture Initial Reactions
Use a Wonder Words interaction to gauge initial feelings about TILA. Prompt them with: "What word comes to mind when you think of TILA?" Get a sense if they are anxious, curious, or confident, and visualize this with a live word cloud.

See the Impact
Engage more deeply by asking how TILA impacts their role and let responses flow through Talking Tiles. Watch as insights and stories stack onto the screen, just like a dynamic game of Tetris, illustrating different perspectives.

Uncover Curiosity Areas
Find out what specific aspect of TILA your team is eager to dive into with a Power Poll. Options could include disclosure requirements, penalties, or compliance essentials. Youll know exactly which topics to dive deeper into.

Fate Chooses the Speaker
Encourage participation by using the Spinner Wheel to randomly select a volunteer to share their thoughts or ask a question aloud. It's a playful way to get everyone contributing without anyone feeling put on the spot.

Test Their Knowledge
Towards the end, run a quick Quiz to test their grasp on TILA. Pose a question like, "Which of the following is NOT a requirement under TILA?" only one choice is correct, and reveal the answer to reinforce learning.

Gauge Knowledge Levels
Start with a Rating Poll to assess your teams current understanding of the Truth in Lending Act. Ask them to rate their knowledge on a scale from 1 to 5. This way, you can tailor your session to address gaps and ensure everybody's on the same wavelength.

Handle Queries On-the-Fly
Let StreamAlive's Q&A feature naturally grab questions from the chat throughout the session. You wont miss a beat, and can tackle any confusion right away without diverting from your flow.

Learn From Every Session
After wrapping up, use StreamAlive's analytics to see who was most engaged, which parts of your training resonated best, and follow-up with participants through Teams or Email to reinforce learning and connection.











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StreamAlive isn’t just for
Truth in Lending Act (TILA)
training,
it can also be used for any instructor-led training session
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