Hey, live session hosts! We all know that keeping your audience engaged during live sessions like Know Your Customer (KYC) training on MS Teams is super important. It's the difference between a room full of participants just yessing their way through or truly getting it. With some fun and interactive tools, you can make your sessions more than just another meeting. Engaging your audience means they are more likely to stay focused, absorb the information, and even apply it in their daily tasks.
Use Magic Maps to Bring Everyone Together
So, you kick off your session with the usual, 'Where's everyone joining from today?' But why just talk about it when you can show it? Imagine using Magic Maps from StreamAlive – everyone types their location into the Teams chat, and bam! Their spots light up on a world map in real-time. For a KYC training, you can ask questions like 'Is there a market you are targeting?' or 'Where do our biggest clients come from?' Seeing these live responses on a map can even start chats about market trends or customer demographics. It's a visual, interactive way to make everyone feel connected, and it sets the stage for an engaging session.
Dive into Thoughts with Opinion Polls
Sometimes people want to elaborate a bit more, and that’s where Opinion Polls shine. Pose open-ended questions like, 'What do you think is the most crucial element in KYC processes?' or 'Share one thing you'd improve in your current customer understanding.' As responses roll in, attendees see varied perspectives right in their chat, helping them to appreciate different angles and maybe adjust their strategies in real-world applications.
Gauge Opinions with Power Polls
Keep your audience involved by making use of Power Polls. In any KYC training, understanding the group's current methods can be insightful. Ask questions like, 'How does your current KYC process work?' or 'What's the biggest challenge you face with KYC right now?' These dynamic polls allow everyone to see the responses in real-time, sparking conversations about common challenges or inspirations which might just be the perfect segue into your next discussion point.
Get Everyone Excited with the Spinner Wheel
Alright, now let’s talk about keeping the energy up. With a session on KYC, things can get a little too info-heavy. Why not mix things up with a Winner Wheel? Let's say you've just gone through a heavy module, pick a moment to ask a question, and whoever chimes in has a chance to win something fun – maybe an extra break, or a small prize you've pre-planned. You can choose your winner based on specific criteria like who commented the most. It keeps everyone on their toes, encouraging them to interact more because let’s admit it – who doesn’t like winning stuff?
Visualize Ideas with Wonder Words
Want to capture the sentiment in your session? Use Wonder Words to create a word cloud. Ask your MS Teams audience to share thoughts on 'What's the first thing that comes to mind when you hear KYC?'. As answers pour in, they form a cloud on the screen, visually representing the group’s focus or sentiment. It's a neat way to wrap up a section or gather thoughts on what topics might need more attention. You end up with a visual brainstorm that everyone helped build. It’s engaging and interactive, giving everyone a voice in how the session progresses.
Make Tough Decisions Easy with Choice Circle
Keep your audience involved by making use of Power Polls. In any KYC training, understanding the group's current methods can be insightful. Ask questions like, 'How does your current KYC process work?' or 'What's the biggest challenge you face with KYC right now?' These dynamic polls allow everyone to see the responses in real-time, sparking conversations about common challenges or inspirations which might just be the perfect segue into your next discussion point.