Hey there, Zoom hosts! We all know that keeping your audience glued to their screens during a live session is a bit like trying to keep a cat focused on a blowing feather—not easy. When it comes to high-end retail sales training, every piece of info is super important. Miss one thing and it could cost your company big time, which is why making sure your audience is engaged and actually retaining that knowledge is key. Let's dive into some cool tricks that'll help you out with just that.
Using Magic Maps to Connect Globe-Trotters
Magic Maps is your go-to for making geographical connections during your training sessions. Start off by asking your trainees "Where in the world are you joining us from today?" This not only serves as an icebreaker but also visually connects everyone, fostering a sense of community. You could also engage them with questions like "What's a dream travel destination you've always wanted to visit?" This can lead to interesting stories and help tie in with examples of high-end sales in different markets. For a fun twist, ask "If you could teleport anywhere right now, where would it be?" This takes their minds on a journey even as they're ready to focus back on the session.
Dig Deeper with Open-Ended Opinion Polls
Sometimes, you need more than just a yes or no answer and that's where Open-Ended Polls come in handy. Use this feature to ask your trainees, "What is one quality that every great salesperson should have?" or "Share a unique challenge you face when dealing with high-end clients." These questions can spark valuable discussions, leading to peer learning and a more enriching session for everyone involved. Plus, it’s an opportunity for quieter members to share their thoughts without speaking up live.
Keep it Lively with Power Polls
Polling is a classic engagement tool, but Power Polls go the extra mile by keeping it dynamic and visible. During your training, you might ask, "Which sales technique do you find most challenging?" Not only does this get everyone’s attention, but it also provides you with real-time insights into what's tripping up your team. Another great poll could be "What's the most common objection you face when selling luxury items?" With every vote, your training can become more tailored and impactful.
Get Everyone Chatty with the Winner Wheel
Let's be real, not everyone is super chatty all the time. The Winner Wheel is perfect for nudging those quieter folks to drop a comment or two. During your session, consider using Winner Wheel to randomly pick a participant who shares a unique insight on the best retail customer experience they've had. Or, make it a game by selecting someone who drops a comment about a tricky sales scenario they’ve encountered. As the wheel spins and stops, you’ll see participants buzzing in the chat, eager to be part of that excitement.
Visualize Ideas with Wonder Words
Wonder Words is perfect for capturing quick thoughts and visualizing them instantly. Imagine your session starts with an icebreaker like "What's one word that comes to mind when you hear 'luxury retail'?" As responses flow in, popular answers grow larger, showcasing the collective mindset of your group. You can also wrap up a training module with "Share one key takeaway from today’s session," creating a word cloud that summarizes the most impactful points discussed. It’s an easy way to make ideas visible, track engagement, and highlight prevalent opinions or learnings.
Let the Choice Circle Ease Your Decision Fatigue
Polling is a classic engagement tool, but Power Polls go the extra mile by keeping it dynamic and visible. During your training, you might ask, "Which sales technique do you find most challenging?" Not only does this get everyone’s attention, but it also provides you with real-time insights into what's tripping up your team. Another great poll could be "What's the most common objection you face when selling luxury items?" With every vote, your training can become more tailored and impactful.