Automatically create

Rating Polls

from your

MS Teams

chat

for

Improving Communication Skills in Customer Service Workshop

MS Teams
Rating Polls
are powered by the chat box, see how it works 👇
There are loads of digital tools you can use to increase engagement in your live online sessions. But there is one that is hands-down my favorite: StreamAlive.
Gwyn Wansbrough - Online Facilitator and Trainer, Breakthrough Facilitation

Used by 4,000+ universities, businesses, and streamers

What does StreamAlive's

Rating Polls

do?

Elevate your MS Teams sessions with dynamic Rating Polls designed to enhance communication skills workshops for customer service. StreamAlive seamlessly transforms your audience's live chat feedback into insightful visualizations through Rating Polls. There's no need for additional screens or directing attendees to external sites—what your participants type in the chat is instantly translated into engaging Rating Polls. Use this feature to evaluate areas like 'Understanding Customer Needs', 'Active Listening' effectiveness, and the ability to 'Resolve Conflicts', all within the context of your Improving Communication Skills in Customer Service Workshop. This way, you foster real-time live audience engagement and draw valuable insights directly from their responses, creating a more interactive and effective learning experience.

How do StreamAlive's
Rating Polls
work?

StreamAlive's Rating Polls seamlessly integrate with MS Teams, making live workshop audience engagement effortless and effective, especially during sessions like the "Improving Communication Skills in Customer Service Workshop." There's no need for complicated codes, embeds, or cumbersome URLs—just initiate Rating Polls directly through the live chat of your current streaming or webinar setup. This streamlined process allows trainers to instantly gauge participant feedback and insights, enhancing live audience interactions and ensuring the workshop's content is resonating effectively with all attendees.

* StreamAlive supports hybrid and offline audiences too via a mobile-loving, browser-based, no-app-to-install chat experience. Of course, there’s no way around a URL that they have to click on to access it.

All major platforms supported

Create
Rating Polls
from the live chat of these livestreaming platforms.

StreamAlive can create

Rating Polls

for all event types

How you can use

Rating Polls

Once your audience gets a taste for

Rating Polls

created from

the live chat, they’ll want to see them used more often.

Assess Understanding of Customer Needs

Utilize Rating Polls to gauge how well participants comprehend the needs of customers. As they list or discuss customer needs, participants can rate their understanding, providing instant feedback on where more focus is required.

Evaluate Active Listening Skills

Implement Rating Polls to rate scenarios or mock interactions for their effectiveness in active listening. This real-time rating can help identify strong listening practices and areas needing improvement.

Analyze Conflict Resolution Techniques

After presenting various conflict scenarios, use Rating Polls to have participants rate different resolution strategies. This interaction helps in understanding which techniques resonate best with learners, thereby enhancing live audience engagement.

Rating Polls

can be created by  

anyone running a

MS Teams

session

Webinars & Townhalls
Coaching & Education
Livestream Shopping
Entertainment & Gaming

Powered by the chat.

Transform every chat entry into a dynamic Rating Poll without hassle. Leverage the power of live chat to effortlessly convert your audience's feedback into insightful visualizations, making live audience engagement seamless during your communication skills workshops.

Run regular polls, multiple choice polls, or open ended polls.

Whether you need a quick check-in, a detailed analysis, or open-ended feedback, Rating Polls in MS Teams cover it all. This flexibility ensures that you are capturing the nuances of live workshop audience engagement effectively.

Create unlimited Rating Polls for your live sessions.

There are no limits to how many Rating Polls you can create, allowing for comprehensive live webinar audience engagement and deeper insights into areas like active listening and conflict resolution.

Use StreamAlive's browser-based chat to make voting anonymous.

Ensure participant comfort and unbiased responses by enabling anonymous voting, fostering an open environment for honest live audience engagement during your sessions.

Customize how your Rating Polls look.

Tailor the appearance of your Rating Polls to fit the theme of your workshops or webinars, enhancing brand coherence and participant experience, and boosting live audience interaction.

Save Rating Polls results and see who voted.

Keep a record of poll results to analyze participant feedback over time and track engagement metrics, making it easier to assess the effectiveness of your communication skills training.

Magic Maps

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

Wonder Words

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

Choice Circle

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

transient thoughts

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

link library

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

text track

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

Magic Maps

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

Wonder Words

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

Choice Circle

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

transient thoughts

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

link library

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

text track

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

Magic Maps

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

Wonder Words

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

Choice Circle

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

transient thoughts

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

link library

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

text track

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

link library

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

text track

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

winning wheel

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

emojis everywhere

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

talking tiles

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

quick questions

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

link library

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

text track

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

winning wheel

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

emojis everywhere

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

talking tiles

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

quick questions

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

link library

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

text track

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

winning wheel

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

emojis everywhere

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

talking tiles

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

quick questions

Bring your audience’s locations to life on a real-time map — as they put it in the chat.

Explore similar use cases: unlocking the potential of StreamAlive

See how StreamAlive transforms live streaming with engaging events and interactive sessions across industries.

See StreamAlive's
Interactions in action
(it's free)