Advanced AI Training for contact center teams
StreamAlive helps 9x the audience engagement in your Virtual Instructor-led Trainings (VILT).
Make your instructor-led Advanced AI training more fun with polls, word clouds, spinner wheels and more
Works inside your existing PowerPoint presentation
Install the StreamAlive app for PowerPoint and see your slides come to life as people participate in your interactions
AI generates audience interactions for you
Let our AI scan your presentation and automatically come up with relevant questions based on the content. Or spend two hours coming up with your own questions, your choice!
Built to work with MS Teams and Zoom
Native apps for Teams and Zoom so you never have to leave your existing workflows
No QR Codes
Chat-powered interactions means your audience doesn’t need to scan QR codes or look at another screen to participate. They just type in the chat!

Quickly approved by your IT team
StreamAlive’s apps for Teams and Zoom means that they have been through rigorous quality assurance and client safety reviews. You’ll find everything an IT team needs to approve the app within the organization within your StreamAlive account.

So, youre gearing up to lead an Advanced AI training for contact center teams, and you're thinking about how to take your session from good to unforgettable-while keeping everyone engaged, right? Lets dive into some cool ways to do just that!
Putting Everyone on the Map
Break the ice by asking your participants where they're from using StreamAlive's Magic Maps. Picture this: "Hey folks, where are you joining us from today?" As the answers roll in, watch the real-time map light up with their locations. It's an awesome way to start building connections from the get-go.

Rating Polls: Gauge Their AI Knowledge
Kick things off by running a quick Rating Poll to see what your team already knows about Advanced AI. Something like: On a scale of 1 to 10, how familiar are you with AI tools in our contact center? Watch those live bars fill up as your team shares their confidence levels!

Word Clouds: What's the Buzz About AI?
Curious about your team's thoughts on AI? Use the Wonder Words feature to ask them: "What's the first word that comes to mind when you hear AI?" and watch as the live word cloud dynamically grows. It's a fun, visual way to see whether people feel excited, curious, or even a bit nervous.

Talking Tiles: AI's Impact on Their Role
Turn insights into a visual treat. Ask your team: "How do you see AI changing your everyday tasks?" As they type out their thoughts, see their responses fall like colorful tiles on the screen, making it a fun way to discuss AI's impact in real-time.

Polls: Shape Your Session Based on Interest
Want to know what your teams dying to learn about? Drop a poll asking: "Which AI topic are you most interested in today? Chatbots, Data Analysis, or Automation?" Let them pick and tailor your session on-the-fly!

Spinner Wheel: Fate Chooses the Volunteer
Add some excitement with the Spinner Wheel for volunteer picking. "Whos brave enough to share their thoughts on AI next? Let's spin the wheel and find out!" Its a playful way to get everyone involved without putting anyone on the spot directly.

Quizzes: Test Their Knowledge
Inject some fun competition by quizzing your team on AI basics. Try something like: Which of these algorithms is used in AI? A, B, or C? Let their competitive spirits shine as they race to get it right-learning and having fun all at once.

Rating Polls: Gauge Their AI Knowledge
Kick things off by running a quick Rating Poll to see what your team already knows about Advanced AI. Something like: On a scale of 1 to 10, how familiar are you with AI tools in our contact center? Watch those live bars fill up as your team shares their confidence levels!

Streamlined Q&As: No Capes Needed
When the questions start coming in, stay on top of things effortlessly. StreamAlive grabs questions straight from the chat and helps you tackle them live-without needing a separate Q&A section. Maximum efficiency, zero hassle!

Analytics: Know Your Audience, Step Up Your Game
Post-session, zoom into StreamAlives analytics to see how well you kept everyones attention, check out who were your top engagers, and even email these insights to your team. Perfect for planning future sessions or just giving yourself a well-deserved pat on the back!











Use StreamAlive in all your training sessions
StreamAlive isn’t just for
Advanced AI
training,
it can also be used for any instructor-led training session
Explore similar traingin ideas: unlocking the potential of StreamAlive
See how StreamAlive transforms live training with engaging events and interactive sessions across industries.
Interactions in action
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