AI literacy Training for contact center teams
StreamAlive helps 9x the audience engagement in your Virtual Instructor-led Trainings (VILT).
Make your instructor-led AI literacy training more fun with polls, word clouds, spinner wheels and more
Works inside your existing PowerPoint presentation
Install the StreamAlive app for PowerPoint and see your slides come to life as people participate in your interactions
AI generates audience interactions for you
Let our AI scan your presentation and automatically come up with relevant questions based on the content. Or spend two hours coming up with your own questions, your choice!
Built to work with MS Teams and Zoom
Native apps for Teams and Zoom so you never have to leave your existing workflows
No QR Codes
Chat-powered interactions means your audience doesn’t need to scan QR codes or look at another screen to participate. They just type in the chat!
Quickly approved by your IT team
StreamAlive’s apps for Teams and Zoom means that they have been through rigorous quality assurance and client safety reviews. You’ll find everything an IT team needs to approve the app within the organization within your StreamAlive account.
You've been asked to conduct AI literacy training for contact center teams and you want to make the session fun and interesting. Lets see how to make that happen.
Mapping Audience Locations with Magic Maps
Break the ice and get everyone excited by finding out where your attendees are joining from around the world. Use questions like "Which city are you dialing in from?" or "Share a dream travel destination you've always wanted to visit," and watch as locations light up on the map instantly!
Gauge AI Knowledge Using Rating Polls
Find out what everyones knowledge of AI literacy is. Ask your team to rate their current understanding of AI, from 1 (novice) to 5 (expert). This gives you a quick insight into the group's starting point.
Capture Initial Thoughts with Wonder Words
How do your people feel about AI literacy training? Excited? Intimidated? Scared? Ask them to describe AI in a single word and watch their responses populate the screen in a real-time word cloud!
Discuss Impact Using Talking Tiles
Ask your audience to share what impact AI literacy has on their job roles. Their insights and stories will cascade down the screen like colorful Tetris tiles, making shared experiences visually engaging.
Discover Interest Areas with Power Polls
Find out what aspect of AI literacy people want to know more about. Create a poll with several topics-like machine learning basics or AI tools-and let the group vote. Tailor your content based on their preferences.
Choose Speakers with the Spinner Wheel
Need someone to share an example or ask a question? Use the Spinner Wheel to choose a volunteer! It keeps everyone on their toes and adds a little fun to who's going to speak next.
Test Knowledge with Targeted Quizzes
Ask the audience multiple-choice questions about AI literacy, where only one answer is correct. This helps you assess understanding and keep your trainees engaged throughout the session.
Gauge AI Knowledge Using Rating Polls
Find out what everyones knowledge of AI literacy is. Ask your team to rate their current understanding of AI, from 1 (novice) to 5 (expert). This gives you a quick insight into the group's starting point.
Seamlessly Manage Questions with Q&A
StreamAlive picks up questions directly from the chat, so you don't need a separate Q&A box. It keeps everything in one place and helps you address inquiries quickly and efficiently.
Review Engagement with Analytics
See how your presentation kept the attention of the audience, discover who the most engaged audience members were, and share results from your interactions on Teams or Email. This feedback can make future sessions even better!
Use StreamAlive in all your training sessions
StreamAlive isn’t just for
AI literacy
training,
it can also be used for any instructor-led training session
Explore similar traingin ideas: unlocking the potential of StreamAlive
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Interactions in action
(it's free)
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