AI risk Training for call center agents
StreamAlive helps 9x the audience engagement in your Virtual Instructor-led Trainings (VILT).
Make your instructor-led AI risk training more fun with polls, word clouds, spinner wheels and more
Works inside your existing PowerPoint presentation
Install the StreamAlive app for PowerPoint and see your slides come to life as people participate in your interactions
AI generates audience interactions for you
Let our AI scan your presentation and automatically come up with relevant questions based on the content. Or spend two hours coming up with your own questions, your choice!
Built to work with MS Teams and Zoom
Native apps for Teams and Zoom so you never have to leave your existing workflows
No QR Codes
Chat-powered interactions means your audience doesn’t need to scan QR codes or look at another screen to participate. They just type in the chat!
Quickly approved by your IT team
StreamAlive’s apps for Teams and Zoom means that they have been through rigorous quality assurance and client safety reviews. You’ll find everything an IT team needs to approve the app within the organization within your StreamAlive account.
You've been asked to conduct AI risk training for call center agents and you want to make the session fun and interesting. Lets see how to make that happen.
Mapping with Magic Maps
Let's make introductions a little more global! When kicking off your AI risk training, use Magic Maps to ask agents, 'Where in the world are you dealing with AI?.' Or, 'If AI had a travel destination, where would it be?' Plot their responses and visualize their connections to different AI topics across the globe.
Gauge Their AI Risk Knowledge
Let's see how savvy your agents are about AI risk. Request them to rate their understanding on a scale of 1 to 5. Maybe you'll realize they're all AI wizards, or they need to start with the basics first.
Unveil Their Feelings about AI
Picture this - a word cloud revealing your agents sentiments towards AI risk. Does AI inspire excitement or fear? Gather their feelings in real-time and adjust your session to address emotions head-on.
Talking Tiles to The Rescue
Let's capture their thoughts on how AI risk affects their roles! With Talking Tiles, read aloud entries about how different agents perceive AIs impact perhaps it's a challenge, or maybe a savior? They type; it tiles. Simple!
Discover Their Curiosity
Find out what AI risk topics tickle their curiosity. Poll them on whether it's about job security, customer privacy, or ethical AI practices. Tailor your training to focus where their interest lies.
Spin for the Brave Speaker
Need someone brave from the group to chime in? Spin the Spinner Wheel to randomly select a speaker. Let fate decide who's going to share their two cents on an AI risk topic keeps it fun and fair!
Test their AI Risk Knowledge
Throw a quiz their way! Ask them a multiple-choice question on AI risk, like 'Whats the biggest risk of AI according to experts?' Only one answer is correct, but everyone learns in the end.
Gauge Their AI Risk Knowledge
Let's see how savvy your agents are about AI risk. Request them to rate their understanding on a scale of 1 to 5. Maybe you'll realize they're all AI wizards, or they need to start with the basics first.
Streamlined Q&A with Quick Questions
Dont miss any burning questions! StreamAlive's Q&A feature picks queries from the chat so you can address them in real time without jumping around between screens.
Review and Reflect with Analytics
After your session, see who was most engaged or what parts of your presentation lit up the chat. Share these insights with your team via Teams or Email to discuss the impact of your training.
Use StreamAlive in all your training sessions
StreamAlive isn’t just for
AI risk
training,
it can also be used for any instructor-led training session
Explore similar traingin ideas: unlocking the potential of StreamAlive
See how StreamAlive transforms live training with engaging events and interactive sessions across industries.
Interactions in action
(it's free)
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