AI tools Training for call center agents
StreamAlive helps 9x the audience engagement in your Virtual Instructor-led Trainings (VILT).
Make your instructor-led AI tools training more fun with polls, word clouds, spinner wheels and more
Works inside your existing PowerPoint presentation
Install the StreamAlive app for PowerPoint and see your slides come to life as people participate in your interactions
AI generates audience interactions for you
Let our AI scan your presentation and automatically come up with relevant questions based on the content. Or spend two hours coming up with your own questions, your choice!
Built to work with MS Teams and Zoom
Native apps for Teams and Zoom so you never have to leave your existing workflows
No QR Codes
Chat-powered interactions means your audience doesn’t need to scan QR codes or look at another screen to participate. They just type in the chat!
Quickly approved by your IT team
StreamAlive’s apps for Teams and Zoom means that they have been through rigorous quality assurance and client safety reviews. You’ll find everything an IT team needs to approve the app within the organization within your StreamAlive account.
Youve been asked to conduct AI tools training for call center agents and you want to make the session fun and interesting. Lets see how to make that happen.
Map Your Audiences Curiosity
Break the ice and kick things off by asking your trainees to pop in their current location with a question like, 'Where are you tuning in from today?' Watch the screen light up with spot mappings! This feature not only puts them on a global map but gets everyone talking.
Gauge Initial Thoughts with Ratings
Dive into the session with a quick Rating Poll. Ask, 'How familiar are you with AI tools for call centers?' on a scale from one to five. This not only gets them engaged right from the start but gives you a quick snapshot of their knowledge levels.
Explore Their Emotions
Time to build excitement or unravel lurking fears! Ask, 'How do you feel about incorporating AI tools into your work?' Watch terms like 'curious', 'overwhelmed', or 'eager' form vibrant clouds on your screen, giving you insight into their minds.
Sharing Grows Understanding
Turn dull chats into vibrant conversations. Get everyone's take on 'How do AI tools impact your current role?' Their responses will fall like tiles, maybe even a bit like Tetris on a playful screen, adding fun to the learning floor.
Survey Their Interests Quickly
Launch a quick Poll to uncover curiosity hotspots: 'Which AI tool feature do you wish to explore further?' Let them choose between chatbots, sentiment analysis, automation, etc., and align your session to cover desired topics.
Foster Fun Engagement
Need to spice things up? Use the Spinner Wheel to randomly select a trainee to share their thoughts or answer a question. It's the fun, fate-driven nudge that gets everyone psyched up to participate!
Check Their Knowledge With a Quiz
Throw in a Quiz question like, 'Which of the following is NOT a benefit of AI tools?' Keep them on their toes with multiple-choice questions and reveal the correct answers to stir up some healthy debate and excitement!
Gauge Initial Thoughts with Ratings
Dive into the session with a quick Rating Poll. Ask, 'How familiar are you with AI tools for call centers?' on a scale from one to five. This not only gets them engaged right from the start but gives you a quick snapshot of their knowledge levels.
Seamless Question Management
No more awkward silences waiting for the brave first souls to drop questions in a separate box. StreamAlive pics up questions directly from the chat and integrates them smoothly-like an ongoing dialogue chain.
Review and Reflect Effortlessly
After the session, dig into StreamAlives analytics to uncover audience engagement patterns and discover your star participants. Its like a magnifying glass on your sessions impact, easy to share with your team via Teams or Email.
Use StreamAlive in all your training sessions
StreamAlive isn’t just for
AI tools
training,
it can also be used for any instructor-led training session
Explore similar traingin ideas: unlocking the potential of StreamAlive
See how StreamAlive transforms live training with engaging events and interactive sessions across industries.
Interactions in action
(it's free)
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