Virtual Instructor-led Training

Applied AI Training for contact center teams

StreamAlive helps 9x the audience engagement in your Virtual Instructor-led Trainings (VILT).

Make your instructor-led Applied AI training more fun with polls, word clouds, spinner wheels and more

Works inside your existing PowerPoint presentation

Install the StreamAlive app for PowerPoint and see your slides come to life as people participate in your interactions

AI generates audience interactions for you

Let our AI scan your presentation and automatically come up with relevant questions based on the content. Or spend two hours coming up with your own questions, your choice!

Built to work with MS Teams and Zoom

Native apps for Teams and Zoom so you never have to leave your existing workflows

No QR Codes

Chat-powered interactions means your audience doesn’t need to scan QR codes or look at another screen to participate. They just type in the chat!

Quickly approved by your IT team

StreamAlive’s apps for Teams and Zoom means that they have been through rigorous quality assurance and client safety reviews. You’ll find everything an IT team needs to approve the app within the organization within your StreamAlive account.

Youve been asked to conduct Applied AI training for contact center teams and you want to make the session fun and interesting. Lets see how to make that happen.

Magic map

Put Everyone on the Map

Break the ice and kick things off with Magic Maps! For instance, ask your team 'Where are you joining us from?' or get creative with something like 'If you could travel anywhere on earth right now, where would it be?' Giving your audience a moment to see themselves on a map can set the stage and make everyone feel included right from the start.

Ratings Poll

Gauge the Room with a Rating Poll

Find out what everyones knowledge of Applied AI is. You can ask something like: 'On a scale from 1-5, how confident are you about using AI in customer interactions?' This gives an instant pulse on the overall confidence level and helps you tailor your session accordingly.

Word Cloud

Feel the Mood with a Word Cloud

How do people feel about Applied AI training? Excited? Intimidated? Scared? Fearful? Dismissive? Ask them to describe their feelings in one word and see the real-time word cloud morph into a colorful representation of the room's vibes.

Talking Tiles

Dive Deep with Talking Tiles

Get personal and ask your attendees what impact Applied AI has on their job role. As their messages start creating a dynamic visual display on the screen, youll get a colorful collection of personal insights.

Poll

Explore Curiosity with Polls

Discover what aspect of Applied AI people want to know more about. Run a quick poll asking, 'Which AI feature are you most curious about?' and provide some options like predictive analytics, chatbots, or data modeling.

Spinner Wheel

Engage with the Spinner Wheel

Want active participation? Ask for a volunteer to unmute and answer your question, but let fate decide who will be asked to speak. Use the Wheel to pick someone randomly it keeps things light-hearted and spontaneous!

multiple choice

Test Knowledge with a Quiz

Throw a bit of challenge by asking the audience a multiple choice question about Applied AI where only one answer is correct. For example: 'Which of these is NOT a benefit of AI in contact centers?'

Rating Poll

Gauge the Room with a Rating Poll

Find out what everyones knowledge of Applied AI is. You can ask something like: 'On a scale from 1-5, how confident are you about using AI in customer interactions?' This gives an instant pulse on the overall confidence level and helps you tailor your session accordingly.

Q&A

Ease into Q&A

StreamAlive picks up questions directly from the chat, no separate Q&A box needed. Just let them drop questions as and when they have them, and you can get to them anytime, creating a seamless interaction.

Analytics & Reports

Wrap Up with Insights

See how your presentation kept the attention of the audience, discover who the most engaged audience members were, and share results from your interactions instantly via Teams or Email. This helps in crafting even better sessions next time around.

Use StreamAlive in all your training sessions

StreamAlive isn’t just for

Applied AI

training,

it can also be used for any instructor-led training session

Explore similar traingin ideas: unlocking the potential of StreamAlive

See how StreamAlive transforms live training with engaging events and interactive sessions across industries.

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Interactions in action
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