Break the ice and lets kick things off with Magic Maps! Ask your underwriting team, "Where in the world are you joining us from?" This not only adds a fun element but also instantly connects team members who might be joining from globetrotting locations.

Find out what everyones knowledge of customer service is with a simple rating poll. Ask them to rate their understanding from 1 to 5. This gives you a quick sense of where everyone stands and lets the team self-assess.

How do people feel about Customer service training? Excited? Intimidated? Scared? Dismissive? Use a word cloud to reflect the teams mood. This visual capture can guide you to address any anxiety right off the bat.

Ask your team what impact customer service has on their job role, and watch as their thoughts cascade onto your screen like Tetris tiles. This visual interaction makes the conversation lively and engaging.

Use a poll to dive deep into what aspect of customer service the team wants to explore more: Handling objections, empathy in communication, or resolving conflicts. This showcases their interests straight away!

Want to get the group lively? Use the Spinner Wheel to pick someone at random to share their insights. Fate decides who will be called to unmute and contribute to the discussion!

Test your team with a multiple-choice question about customer service where only one answer is correct. Its a fun way to check understanding and stir up some competitive spirit!

Find out what everyones knowledge of customer service is with a simple rating poll. Ask them to rate their understanding from 1 to 5. This gives you a quick sense of where everyone stands and lets the team self-assess.

StreamAlive picks up questions directly from the chat, no separate Q&A needed. This keeps everything flowing seamlessly, ensuring no question goes unanswered.

Get insights on your session with StreamAlive's analytics. See how the audience stayed attentive, discover the most engaged members, and easily share these fascinating results via Teams or Email.