Virtual Instructor-led Training

Industry-specific AI Training for contact center teams

StreamAlive helps 9x the audience engagement in your Virtual Instructor-led Trainings (VILT).

Make your instructor-led Industry-specific AI training more fun with polls, word clouds, spinner wheels and more

Works inside your existing PowerPoint presentation

Install the StreamAlive app for PowerPoint and see your slides come to life as people participate in your interactions

AI generates audience interactions for you

Let our AI scan your presentation and automatically come up with relevant questions based on the content. Or spend two hours coming up with your own questions, your choice!

Built to work with MS Teams and Zoom

Native apps for Teams and Zoom so you never have to leave your existing workflows

No QR Codes

Chat-powered interactions means your audience doesn’t need to scan QR codes or look at another screen to participate. They just type in the chat!

Quickly approved by your IT team

StreamAlive’s apps for Teams and Zoom means that they have been through rigorous quality assurance and client safety reviews. You’ll find everything an IT team needs to approve the app within the organization within your StreamAlive account.

You've been chosen to spearhead an AI training session tailored specifically for contact center teams and you're pondering how to keep it lively and engaging. Well, you've landed in the right spot! Let's dive into some engaging ideas to spice up your session.

Magic map

Your Audience, Your Map

Kick off your session by mapping out where your attendees are from with the Magic Maps feature. It's a unique way to visually connect with your audience from the get-go. Ask something like, 'Where in the world are you joining us from?' or 'Share a city that's always fascinated you.' This will warmly set the tone for your training.

Ratings Poll

Gauge Their Starting Point

Start with a Rating Poll to check out how well-versed your participants are in Industry-specific AI. Ask them to rate their current understanding of AI from 1 to 5. This sets a baseline and helps adjust your presentation to suit their knowledge.

Word Cloud

Capture Their Sentiments

Try a Wonder Words cloud to tap into your audience's feelings about AI in your industry. Ask something fun like, 'What one word comes to mind when you think AI for contact centers?' Watch the words swirl, giving you instant feedback on their thoughts.

Talking Tiles

Experience Real-time Impact

Use Talking Tiles to let your participants share experiences about how AI impacts their roles. Prompt them with, 'How has AI transformed your daily tasks?' Their messages will cascade onto the screen, offering a dynamic view of their perspectives.

Poll

Know Their Interests

Conduct a Power Poll to identify which aspects of AI theyre most curious about. Ask, 'What area of Industry-specific AI intrigues you most?' Let them choose from options like chatbot integration, data analysis, or customer insights.

Spinner Wheel

Let Destiny Decide

Engage your audience with the Winner Wheel of fate! Ask for a brave volunteer to share their thoughts but let the wheel pick who gets the spotlight. This adds an element of surprise and keeps everybody on their toes.

multiple choice

Test Their Knowledge

Plan a quick Quiz on AI principles relating to contact centers. Pose a multiple-choice question, like 'Which AI tool is best suited for analyzing call data?' Participants can answer and you can reveal the correct choice to reinforce learning.

Rating Poll

Gauge Their Starting Point

Start with a Rating Poll to check out how well-versed your participants are in Industry-specific AI. Ask them to rate their current understanding of AI from 1 to 5. This sets a baseline and helps adjust your presentation to suit their knowledge.

Q&A

Simplify Question Time

Keep Q&A stress-free. With StreamAlives Q&A feature, questions are automatically detected from the chat with no extra effort. Address their curiosities right on spot, maintaining a seamless discussion flow.

Analytics & Reports

Reflect and Share Insights

After the session, leverage StreamAlive's analytics to understand who was most engaged and which topics resonated well. Share these findings with your team via Email or Teams to celebrate your successful training session and plan future improvements.

Use StreamAlive in all your training sessions

StreamAlive isn’t just for

Industry-specific AI

training,

it can also be used for any instructor-led training session

Explore similar traingin ideas: unlocking the potential of StreamAlive

See how StreamAlive transforms live training with engaging events and interactive sessions across industries.

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