Break the ice and put your audience on the map. Use Magic Maps to ask your audience: 'Where in the world are you providing legal services?' or 'What's one place you've handled a case that stands out?' This gets everyone thinking geographically and sets a global mood.

Find out what everyones knowledge of Customer service is before diving in. Use Rating Polls to get a quick sense of their experience level, like asking 'Rate your understanding of effective customer communication strategies on a 1-5 scale.'

How do people feel about Customer service training? Excited? Intimidated? Use a Word Cloud to ask: 'Drop one word describing your thoughts on todays topic.' This visualizes the room's mood instantly.

Ask people what impact Customer service has on their job role. Use Talking Tiles to collect responses like 'How does excellent customer service benefit legal outcomes?' and watch ideas stack on your screen.

Find out what aspect of Customer service people want to know more about. Run a power poll with options like 'Handling Difficult Clients' or 'Improving Client Communication'.

Ask for a volunteer to unmute and answer a question, but let fate decide who will be asked to speak with the Spinner Wheel. This keeps everyone on their toes!

Ask the audience a multiple choice question about Customer service where only one answer is correct. For example, 'Whats the most important element in client communication: A) Listening, B) Talking, C) Writing?'

Find out what everyones knowledge of Customer service is before diving in. Use Rating Polls to get a quick sense of their experience level, like asking 'Rate your understanding of effective customer communication strategies on a 1-5 scale.'

StreamAlive picks up questions directly from the chat, no separate Q&A box required. Encourage participants to ask about controversial service scenarios theyve faced.

See how your presentation kept the attention of the audience, discover who the most engaged audience members were, and share results from your interactions on Teams or Email.