Break the ice by getting everyone comfortable-initiate with a question like, 'Where's your favorite holiday destination?' This helps everyone feel part of the session and sets a relaxed tone from the get-go.

Curious about your audience's grasp on handling complaints? Use Rating Polls to let them quickly share how confident they feel about the topic at hand.

Capture how your trainees feel about complaint handling-are they up for the challenge or a bit nervous? A word cloud can reflect this beautifully.

Invite your audience to share how complaint handling affects their roles. Their detailed insights appear dynamically, making the session lively and interactive.

Curious about which complaint handling areas intrigue your audience? Power Polls let you find out the topics they crave to learn more about.

Need a brave volunteer to share a story or insight? Use the Spinner Wheel to randomly pick someone, and keep the energy upbeat and engaging.

Throw in a fun quiz question about complaint handling with multiple-choice answers, and see who's been tuning in!

Curious about your audience's grasp on handling complaints? Use Rating Polls to let them quickly share how confident they feel about the topic at hand.

Make sure no question gets missed. StreamAlive will manage your audience's questions from chat in real-time, so you can focus on addressing them seamlessly.

After your session, see what worked and what didnt-track engagement levels, spot the most interactive participants, and pull out valuable insights to share with your team.