Business AI Training for contact center teams
StreamAlive helps 9x the audience engagement in your Virtual Instructor-led Trainings (VILT).
Make your instructor-led Business AI training more fun with polls, word clouds, spinner wheels and more
Works inside your existing PowerPoint presentation
Install the StreamAlive app for PowerPoint and see your slides come to life as people participate in your interactions
AI generates audience interactions for you
Let our AI scan your presentation and automatically come up with relevant questions based on the content. Or spend two hours coming up with your own questions, your choice!
Built to work with MS Teams and Zoom
Native apps for Teams and Zoom so you never have to leave your existing workflows
No QR Codes
Chat-powered interactions means your audience doesn’t need to scan QR codes or look at another screen to participate. They just type in the chat!
Quickly approved by your IT team
StreamAlive’s apps for Teams and Zoom means that they have been through rigorous quality assurance and client safety reviews. You’ll find everything an IT team needs to approve the app within the organization within your StreamAlive account.
Youve been asked to conduct Business AI training for contact center teams and you want to make the session fun and interesting. Lets see how to make that happen.
Put Everyone on the Map with Magic Maps
Break the ice and kick things off by plotting everyone's geographical location on a map. Start with a question like, Where are you tuning in from? or If you could teleport, whered you learn about Business AI right now? This sets the stage and gets everyone involved instantly!
Gauge AI Awareness with Rating Polls
Find out what everyones familiarity with Business AI is. Ask, How confident are you in applying Business AI to your work? Watch the ratings come in and tailor your training based on the responses.
Gather Emotion with Wonder Words
Curious about how your team feels towards Business AI integration? Use word clouds to capture their feelings live. Pose the question: What's your first thought when you hear Business AI? and see words like "excited," "intimidated," or "curious" pop up.
Dive Deeper with Talking Tiles
Want to know how Business AI fits into their daily roles? Have participants describe the impact they think AI might have, and watch their thoughts cascade down like Tetris blocks, creating a lively atmosphere.
Focus Interests with Power Polls
Gauge interest levels by finding out what specific aspect of Business AI your team is eager to learn. Pose a question like, Which part of Business AI intrigues you most: Chatbots, Data analytics, or Customer interactions? and adjust your agenda accordingly.
Let Fate Choose with the Spinner Wheel
Amplify engagement by selecting a volunteer with a twist of fate. Ask for opinions or experiences with AI and let the Winning Wheel decide who gets to share their thoughts.
Challenge Knowledge with Quizzes
Gauge understanding by popping in a multiple-choice question about the AI tools used in contact centers. Make it interactive by revealing the correct answers after everyones taken a shot.
Gauge AI Awareness with Rating Polls
Find out what everyones familiarity with Business AI is. Ask, How confident are you in applying Business AI to your work? Watch the ratings come in and tailor your training based on the responses.
Streamlined Engagement with Q&A
No need for separate boxes-StreamAlive picks up questions right from the chat, making it super easy to manage inquiries. Encourage your team to ask away and see questions pop up seamlessly, allowing for smooth interaction.
Reflect and Improve with Analytics
Peek behind the scenes with analytics-discover what kept your audience engaged and who your top participants were. Share these insights with your team, be it directly via Teams or through Email, to continuously enhance your sessions.
Use StreamAlive in all your training sessions
StreamAlive isn’t just for
Business AI
training,
it can also be used for any instructor-led training session
Explore similar traingin ideas: unlocking the potential of StreamAlive
See how StreamAlive transforms live training with engaging events and interactive sessions across industries.
Interactions in action
(it's free)
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